Technical Program Manager

Overview

Prodapt is the largest specialized player in the Connectedness industry. As an AI-first strategic technology partner, Prodapt provides consulting, business reengineering, and managed services for the largest telecom and tech enterprises building networks and digital experiences of tomorrow. A ServiceNow-invested company, Prodapt has been recognized by Gartner as a Large, Telecom-Native, Regional IT Service Provider. A "Great Place To Work® Certified™" company, Prodapt employs over 6,000 technology and domain experts across the Americas, Europe, India, Africa, & Japan. Prodapt is part of the 130-year-old business conglomerate The Jhaver Group, which employs over 32,000 people across 80+ locations globally.

Responsibilities

• Own and act as the subject-matter expert for an assigned product area or capability.
• Gather, document, and manage business requirements aligned with the overall product strategy.
• Decompose capabilities into features and detailed user stories with clear acceptance criteria
• Ensure end-to-end traceability from business requirements to features and stories
• Collaborate with architects and engineering teams to ensure the technical design is well-defined and aligns with business needs
• Review and validate solution designs with business stakeholders and obtain formal sign-off
• Partner with Program and Project Managers to define timelines, milestones, and dependencies
• Guide engineering teams through clarifications, prioritization, and scope alignment
• Develop a deep understanding of the end-to-end business and system processes for the assigned product area
• Lead walkthroughs and demos of the product capabilities to business and leadership stakeholders
• Ensure delivered functionality meets quality, usability, and business outcome expectations
• Experience working in and leading large multi-disciplinary teams required
• Publishing metrics and status reports

Requirements

Experience