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Instructional Systems Specialist

Office of Training and DevelopmentCharleston, SC, United States

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Summary

Organizational Location : This position is with the Department of Homeland Security, within U.S. Customs and Border Protection, Office of Training and Development located in the following divisions and locations :

Border Patrol Academy- Artesia, NM
Field Operations Academy- Glynco, GA
Trade and Cargo Academy- Charleston, SC
Multiple Divisions- Harpers Ferry, WV

Duties

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Joining the Customs and Border Protection Office of Training and Development will allow you to use your knowledge to ensure that the training provided in CBP meets all technical requirements of all specialty areas. This position starts at a salary of $88,621.00 (GS-12, Step 1) to $115,213.00 (GS-12, Step 10).

GS Salary : Visit this link to view the locality pay tables by geographic area. If you do not see your geographic area listed, select the "Rest of United States" pay table. Some positions fall under a special pay rate depending on the series, grade level and location of the position.Please visit this link to view special pay rate charts.

Major duties include :

Assisting the lead analyst in the analysis, design, development, evaluation and revision of training courses.

Planning and conducting quality assurance assessments of all phases of the Instructional Systems Design Process.

Assessing the strengths and weaknesses of various methods for performance and job-based training / learning, such as classroom, web- based, or on-the-job training.

Determining the customers learning, training, and performance needs and developing recommendations to senior management on adopting, modifying, or discontinuing various types of instructional methods and approaches.

Developing and revising training materials, assisting with the formulation of training policies and procedures.

Requirements

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Conditions of employment

You must be a U.S. Citizen to apply for this position

Males born after 12 / 31 / 1959 must be registered with Selective Service

Primary U.S. residency for at least three of the last five years (additional details below)

You may be required to pass a background investigation

CBP follows the DHS Drug-Free Workplace Plan for drug testing procedures

As an employee of CBP, you will be joining a workforce that is dedicated to accomplishing our mission while maintaining the trust of our Nation by strictly adhering to all government ethics standards. Your conduct will be subject to the ethics rules applicable to all Executive Branch employees, and to CBP employees specifically, as well as the criminal conflict of interest statutes. Once you enter on duty, these rules include obtaining approval for outside employment or business activity, to ensure such employment or business activity is not prohibited and does not interfere or conflict with performance of your official duties. Please review further details via the following link.

DHS uses E-Verify, an Internet-based system, to confirm the eligibility of all newly hired employees to work in the United States. Learn more about E-Verify including your rights and responsibilities.

Bargaining Unit : This is a bargaining unit covered position, represented under the National Treasury Employees Unions - NTEU. For local chapter contact information see Chapter Websites - National Treasury Employees Union - NTEU

Qualifications

Basic Requirement : You must have Successfully completed a course of study in an accredited college or university leading to a degree that was supplemented by at least 24 semester hours appropriate to the work of the position to be filled. The course work must have included study in at least four of the following five areas :

Learning theory, psychology of learning, educational psychology : Study of learning theories as they relate to the systematic design, development, and validation of instructional material.

Instructional design practices : Study of the principles and techniques used in designing training programs, developing design strategy and models, and applying design methods to the improvement of instructional effectiveness.

Educational evaluation : Study of the techniques for evaluating the effectiveness of instructional / educational programs, including developing written and performance tests and survey instruments, and determining reliability and validity of evaluation instruments.

Instructional product development : Study of the techniques appropriate for developing training materials, including identifying learner characteristics, specifying objectives, applying training strategy, validating training materials, and evaluating training.

Computers in education and training : Study of the application of computers in education and training, including selecting appropriate computer software.

Along with the basic requirement listed above you must meet the experiences statement below to qualify for this position.

Experience : You qualify for the GS-12 grade level if you possess 1 year of specialized experience equivalent to at least the next lower grade level, performing duties such as :

Planning, designing, developing, and initiating programs and courses of instruction that include performance objectives, methods of instruction, and a selection of appropriate training aids.

Assisting in the assessment of the analysis, design, development, implementation, and evaluation phases of the instructional systems design process.

Developing recommendations for implementation and actions related to new course development.

Assessing the strengths and weaknesses of alternative methods for job-based teaching and learning.

NOTE : Your resume must explicitly indicate how you meet this requirement, otherwise you will be found ineligible. Please see the "Required Documents" section below for additional resume requirements.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

You must meet all qualification requirements, including education if applicable to this position, subject to verification at any stage of the application process by 08 / 04 / 2025.

The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee in the Executive Branch, you must disclose this information to the Human Resources Office.

Background Investigation : U.S. Customs and Border Protection (CBP) is a federal law enforcement agency that requires all applicants to undergo a thorough background investigation prior to employment in order to promote the agency's core values of vigilance, service to country, and integrity. During the screening and / or background investigation process, you will be asked questions regarding any felony criminal convictions or current felony charges, the use of illegal drugs (e.g., marijuana, cocaine, heroin, LSD, methamphetamines, ecstasy), and the use of non-prescribed controlled substances including any experimentation, possession, sale, receipt, manufacture, cultivation, production, transfer, shipping, trafficking, or distribution of controlled substances. For additional information on the preemployment process, review the following link : Applicant Resources | CBP Careers

Residency : There is a residency requirement for all applicants not currently employed by CBP. Individuals are required to have physically resided in the United States or its protectorates (as declared under international law) for at least three of the last five years. If you do not meet the residency requirement and you have been physically located in a foreign location for more than two of the last five years, you may request an exception to determine if you are eligible for a residency waiver by meeting one or more of the following conditions :

Working for the U.S. Government as a federal civilian or as a member of the military

A dependent who was authorized to accompany a federal civilian or member of the military who was working for the U.S. government

Participation in a study abroad program sponsored by a U.S. affiliated college or university

Working as a contractor, intern, consultant or volunteer supporting the U.S. government

Probationary Period : All employees new to the federal government must serve a one year probationary period during the first year of his / her initial permanent federal appointment to determine fitness for continued employment. Current and former federal employees may be required to serve or complete a probationary period.

Education

Please see the Qualifications and Required Documents sections for more information if education is applicable to this position.

Additional information

Relocation Expenses : Relocation expenses will be paid in accordance with the Federal Travel Regulation limits and agency policy.

The Department of Homeland Security encourages persons with disabilities to apply, to include persons with intellectual, severe physical or psychiatric disabilities, as defined by 5 CFR § 213.3102(u), and / or Disabled Veterans with a compensable service-connected disability of 30 percent or more as defined by 5 CFR § 315.707. Veterans, Peace Corps / VISTA volunteers, and persons with disabilities possess a wealth of unique talents, experiences, and competencies that can be invaluable to the DHS mission. If you are a member of one of these groups, you may not have to compete with the public for federal jobs. To determine your eligibility for non-competitive appointment and to understand the required documentation, click on the links above or contact the Servicing Human Resources Office listed at the bottom of this announcement.

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Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

Benefits

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A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

Review our benefits

Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

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System Specialist • Charleston, SC, United States