Account Director

Chicago, IL; New York, NY; United States

About Prove

As the world moves to a mobile-first economy, businesses need to modernize how they acquire, engage with and enable consumers. Prove’s phone-centric identity tokenization and passive cryptographic authentication solutions reduce friction, enhance security and privacy across all digital channels, and accelerate revenues while reducing operating expenses and fraud losses. Over 1,000 enterprise customers use Prove’s platform to process 20 billion customer requests annually across industries, including banking, lending, healthcare, gaming, crypto, e-commerce, marketplaces, and payments. For the latest updates from Prove, follow us on .

Prove is driving the future of digital identity. We are looking for Provers who know how to make an impact. We’re talking self-starting professionals who thrive in a fast-paced environment, process information quickly, and make intelligent decisions. The work is challenging and requires not only smart but natural curiosity and tenacity. Teamwork is also important to us – we work together and play together.

Prove has big plans, and we’re excited about the future. If this sounds like the place for you – come join our team!

FLSA Status : Exempt

Location : Remote, US

Job Summary

The Enterprise Account Director manages a small group of large complex accounts. You will own the account strategy, and hold targets for revenue retention as well as double digit and net new growth within these accounts.

Key Responsibilities :

• Revenue Protection and Growth
• Client Relationship Management : Build and maintain strong, long-lasting relationships with clients. Serve as the main point of contact, understanding their needs, and ensuring their expectations are met.
• Renewals : Monitor account renewals and work proactively to secure renewals on time, focus on price increases, added AGV, and up-selling additional products / services. Remain familiar with all contract terms of customers.
• QBRs : Organizes and hosts onsite QBRs with client executive team to align to customer goals and derive long term partnership plans
• Forecasting & Accuracy : Responsible for forecasting contracted and live revenue
• Become a trusted partner selling Prove strategic solutions that meet / exceed the business needs of the client / prospect
• Routinely meet or exceed sales quotas
• Build and maintain relationships with customers, understanding the organization’s strategic initiatives in digital identity and authentication
• Develop a deep knowledge of how Prove solutions meet the client & use case
• Independently build and manage your upsell pipeline in assigned accounts
• Conduct discovery sessions to clearly understand the customers business needs, priorities, budget, timing and key KPIs
• Utilize internal resources efficiently and effectively to drive the sales process with clear thought leadership
• Keep the company informed on market intelligence regarding the identity verification and authentication markets
• Strong passion for learning our products and markets through in-house and external training
• Promote, maintain and enhance our cultural values of humility, passion, inclusion, and leadership
• Strong passion for learning about our products and markets through in-house and external training

Experience

The anticipated salary range for this role in New York City is $140,000- $150,000 plus variable commission. Offered salary will be determined by the applicant’s education, experience, knowledge, skills, geo-location and abilities, as well as internal equity and alignment with market data.

Benefits & Perks for FTE Provers :

Equal Opportunity Employment : Prove is an equal opportunity employer committed to providing equal employment opportunity for all people regardless of race, color, religion, gender or sexual orientation, age, marital status, national origin, citizenship status, disability, veteran status or other personal characteristics.

Privacy & Data Protection : When you are applying for a job at Prove, we collect and use your personal information in the job application process. To understand more about how Prove uses your personal information, please see our Recruitment Privacy Policy on our website.

Voluntary Self-Identification and Disability : The following sections describe optional demographic and disability-related surveys that may be provided during the application process. Completion is voluntary, confidential, and will not affect your candidacy. For more information, see the Prove Privacy & Data Protection policy.

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