Talent.com
Warranty Service Manager
Warranty Service ManagerDavid Weekley Homes • Nashville, TN
Warranty Service Manager

Warranty Service Manager

David Weekley Homes • Nashville, TN
[job_card.30_days_ago]
[job_preview.job_type]
  • [job_card.full_time]
[job_card.job_description]

Job Description

David Weekley Homes is seeking a Warranty Service Manager to join our North Nashville team (Wilson/Sumner Counties). This position requires someone who is a self-starter able to work independently as well as work closely with customers, builders, and sub-contractors in a fast paced environment while achieving high levels of customer satisfaction.

Warranty Service Representatives (WSRs) respond to warranty calls made by David Weekley home owners by visiting the home to inspect the issue, determine if it's eligible under warranty and work with customers and subcontractors to resolve the issue quickly. WSR's are responsible for warranty resolution in multiple communities to which they are assigned and work primarily from their vehicle and in or around customers' homes.

Responsibilities include:

  • Coordinate and schedule repairs with contractors and customers
  • Follow up, inspect and insure accurate completion of all repairs
  • Hold contractors accountable for results
  • Instruct customers on how to maintain their homes as well as communicating what items are not warrantable
  • Manage your budget
  • Handle multiple tasks, as well as projects within designated timeframes
  • Say "no" when necessary and overcome objections in a professional manner
  • Responsible for achieving high levels of customer satisfaction
  • Performing minor repairs

Qualifications

  • A positive attitude and good social/interpersonal skills are essential
  • Must be able to deal with and remain calm in confrontational situations and deal with negativity
  • Previous experience in the home building industry and/or some home repair experience is helpful
  • Previous experience in a customer service environment
  • A team player that will be able to work closely with Customers, Builders, and Sub-contractors in a fast paced environment.

Additional Information

.

What We Offer:

Come build your future with our winning team, recognized by Fortune Magazine as one of the "100 Best Companies to Work For" 18 times! David Weekley Homes builds in 19 markets across the U.S. and is one of the largest private home builders in America.

We offer an excellent benefits package that includes:

  • Health Insurance - Medical, Dental and Vision
  • 401k and discretionary 8% match
  • Employee Stock Ownership Plan
  • Profit Sharing
  • Vacation, Paid Holidays, plus PTO
  • New Home Discount for Team Member and Family
  • College Scholarship Program
  • Community Outreach
  • Sabbaticals
  • And more!

David Weekley Homes is an Equal Opportunity Employer, and all qualified applicants will receive consideration for employment without regard to any status protected by state or federal law.

[job_alerts.create_a_job]

Warranty Service Manager • Nashville, TN

[internal_linking.similar_jobs]

Power Parts & Service Coordinator

Taylor Sudden Service Inc.Nashville, Tennessee, United States
[job_card.full_time]

A prominent service company in Nashville, TN is looking for a Power Parts Coordinator to manage parts inventory and ensure top-tier customer satisfaction.Ideal candidates will have strong computer ...[internal_linking.show_more]

 • [job_card.promoted]

CSR Account Manager

SomethingInkedNashville, TN, United States
[job_card.full_time]

Strengthen the relationship between Something Inked's internal and external stakeholders/clients by driving decisions collaboratively, resolving conflicts, and ensuring follow-through with regular ...[internal_linking.show_more]

 • [job_card.promoted]

Senior Client Service Manager

Arthur J Gallagher & CoNashville, TN, United States
[job_card.full_time]

At Gallagher, we help clients face risk with confidence because we believe that when businesses are protected, they're free to grow, lead, and innovate.You'll be backed by our digital ecosystem: a ...[internal_linking.show_more]

 • [job_card.promoted]

Alterations Customer Service Representative

David's Bridal, LLC.Madison, TN, United States
[job_card.part_time]

Minimal weekday hours required (join for weekends only!).Competitive hourly pay rates & team bonus.Additional terms and conditions apply.At David's Bridal, we empower our customers and our employee...[internal_linking.show_more]

 • [job_card.promoted]

Regional Sales Manager - Power & HVAC

Sunbelt RentalsNashville, Tennessee, United States
[job_card.full_time]

Sunbelt Rentals strives to be the customer's first choice in the equipment rental industry.From pumps to scaffolding to general construction tools, we aim to be the only call needed to outfit a job...[internal_linking.show_more]

 • [job_card.promoted]

Customer Service Manager, Airport Customer Experience

American AirlinesNashville, TN, United States
[job_card.full_time]

Intro Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you'll travel the world, grow your expertise and become the be...[internal_linking.show_more]

 • [job_card.promoted]

F&B Manager

Play DateNashville, TN, USA
[job_card.full_time]
[filters_job_card.quick_apply]

We are hiring an experienced Manager to join a growing team of like-minded, motivated and fun individuals who care about fund and intriguing food and service.We have exciting projects down the pipe...[internal_linking.show_more]

Customs Broker Manager

JAS WorldwideNashville, TN, United States
[job_card.full_time]

JAS is an international, non-asset-based supply chain services and solutions company.Our services include air and ocean freight forwarding, contract logistics, customs brokerage, distribution, inbo...[internal_linking.show_more]

 • [job_card.promoted]

Regional Manager - Freight Forwarding

Shearer CompaniesNashville, TN, USA
[job_card.full_time]
[filters_job_card.quick_apply]

Sutherland Global Logistics/SEKO MEDTEC Solutions.Freight Forwarding Regional Manager to lead the financial, operational, compliance, and business development efforts of our Freight Forwarding divi...[internal_linking.show_more]

Appliance Service Technician

AllSouth Appliance Group Inc.NASHVILLE, TN, United States
[job_card.full_time]
[filters_job_card.quick_apply]

Do you like fixing things? Are you handy? Do you try to repair equipment before you call a repair man? A career in service may be a great fit for you! We offer on the job training.All you need is a...[internal_linking.show_more]

Fire Area Service Support Coordinator

Johnson ControlsNashville, TN, United States
[job_card.full_time]

Under general direction, reviews and processes orders submitted by various U.Sources required materials and expedites orders to meet operational and organizational needs while adhering to Johnson C...[internal_linking.show_more]

 • [job_card.promoted]

Vendor Relations Coordinator

Ingram Barge CompanyNashville, TN, United States
[job_card.full_time]

Ingram Marine Group encompasses our operating units involved in transporting bulk commodities on America's inland waterways, delivering fuel and supplies to the towing industry, and providing a shi...[internal_linking.show_more]

 • [job_card.promoted]

Service Advisor

Gateway Industrial Power, Inc.Nashville, TN, USA
[job_card.full_time]
[filters_job_card.quick_apply]

As a well know Carrier Refrigeration, Volvo, and Hino dealership, we have 15 locations throughout Illinois, Missouri, Wisconsin and Tennessee.Come join our hard working, long-standing, and highly r...[internal_linking.show_more]

Customer Service Agent

Empire Auto Parts, LLCAntioch, TN, United States
[job_card.full_time]

Empire Auto Parts is a leading provider of aftermarket collision auto parts to independent body shops, multi-shop operators, and dealer-operated body shops throughout the Northeast and Mid-Atlantic...[internal_linking.show_more]

 • [job_card.promoted]

F & I Manager

Vanguard Truck CentersLa Vergne, TN, United States
[job_card.full_time]

La Vergne - La Vergne, TN 37086.Mission: To lead the industry in consistently meeting or exceeding our customer's expectations in the pursuit of profitable growth.Values: To protect our integrity f...[internal_linking.show_more]

 • [job_card.promoted]

Senior Contract Manager Purchased Services OOJ - 32604

Hatch Global SearchNashville, TN, United States
[job_card.full_time]

Senior Contract Manager Purchased Services.Responsible for overseeing the entire lifecycle of complex procurement contracts, including negotiation, drafting, execution, and ongoing management, ensu...[internal_linking.show_more]

 • [job_card.promoted]

Service Provider Relationship Manager

BluWaveBrentwood, TN, US
[job_card.full_time] +1
[filters_job_card.quick_apply]

Nashville, TN - Onsite About BluWave: BluWave is the Business Builders’ Network for Private Equity-grade service provider needs.Our invitation-only ecosystem comprises best-in-class specialized con...[internal_linking.show_more]

Parts Coordinator (Hourly)

The Boyd GroupNashville, TN, United States
[job_card.full_time]

Gerber Collision & Glass Parts Coordinator.Great teams don't happen by accident.At the Boyd Group, our teams work to provide the elite infrastructure and supportive environment you need to be the b...[internal_linking.show_more]