Technical Engagement Manager

A company is looking for a Technical Engagement Manager to support contractors in adopting modern tools for improved efficiency and risk reduction.

Key Responsibilities

Lead the onboarding and implementation process for new contractor customers

Train office staff and field crews on the effective use of 811spotter tools

Document customer processes and create practical training materials

Required Qualifications

Experience in commercial excavation, underground utilities, or construction management

Familiarity with 811 ticket workflows and coordination processes

Ability to learn new software tools quickly and explain them practically

Customer-facing experience preferred

High attention to detail and ability to manage multiple onboarding efforts