Member Administration Specialist

A company is looking for a Member Administrative Specialist to support critical business functions related to lab collection, insurance verification, and member support.

Key Responsibilities

Review, upload, and transcribe lab submissions, and manage billing inquiries using internal systems

Execute manual insurance checks to ensure patient eligibility for treatment

Assist with various tasks to support the Member Support and Virta teams while maintaining HIPAA compliance

Required Qualifications

Available to work 40 hours per week with some weekend flexibility

Experience using multiple digital tools and systems with the ability to learn new technologies quickly

Operational experience in a fast-paced, rapidly changing environment

Bilingual or multilingual, particularly in Spanish, is a plus

Associate's Degree or higher level credentials preferred