Front of House

Front of House Team Member

Houston TX Hot Chicken – University Drive (Tempe, AZ)

Houston TX Hot Chicken is hiring energetic, bubbly, guest oriented front of house team members.

This is a unique opportunity to be part of a legacy team, set the tone for the restaurant from day one, and grow with a brand that prides itself on quality food, exceptional service, and an unmatched guest experience.

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Position Summary

Front of House Team Members are the face of Houston TX Hot Chicken. You will be responsible for delivering fast, friendly, and accurate service while creating a welcoming, high-energy environment for every guest. FOH team members play a critical role during a new store opening by setting service standards, building repeat guests, and representing the HHC brand with pride.

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Key Responsibilities

• Greet every guest with a positive attitude and sense of urgency

• Operate the POS/register accurately and efficiently

• Take orders, answer menu questions, and confidently upsell add-ons and combos

• Maintain cleanliness and organization of the lobby, beverage station, and restrooms

• Assist with expo and order handoff to ensure accuracy and speed

• Perform table touches and lobby checks to enhance the guest experience

• Restock FOH items (cups, lids, napkins, sauces, etc.) as needed

• Communicate clearly with BOH and leadership during peak hours

• Follow all food safety, sanitation, and brand standards

• Support team members and leaders as needed during high-volume shifts

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Grand Opening Expectations

• Ability to learn quickly during an accelerated training period starting February 15th

• Flexibility to work varied schedules during opening weeks

• Strong teamwork and adaptability in a fast-paced, high-volume environment

• Willingness to take feedback and help establish best practices from day one

• High energy, reliability, and a team-first mindset

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What We’re Looking For

• Positive, guest-focused attitude

• Strong communication skills

• Ability to multitask and stay organized under pressure

• Previous experience in customer service, QSR, or fast-casual dining preferred (but not required)

• Comfortable standing for long periods and working in a fast-paced environment

• Dependable, punctual, and professional

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Why Join Houston TX Hot Chicken?