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Experienced Dispatcher
Experienced DispatcherNegoshian's Towing • Newton, MA, US
Experienced Dispatcher

Experienced Dispatcher

Negoshian's Towing • Newton, MA, US
[job_card.30_days_ago]
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  • [job_card.full_time]
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Benefits:
  • Dental insurance
  • Health insurance
  • Vision insurance

Here at Negoshian's Towing & Service we are looking for Experienced Dispatchers for 1st, 2nd, & 3rd shifts. We are looking for someone who has knowledge & experience with heavy equipment, trucks, trailers, & vehicles. We work with Towbooks so knowledge of that software is a huge plus! Competitive pay based on experience.

Shifts:
1st shift : 7a-3p
2nd shift: 3p-11p
3rd shift: 11p-7a

All shifts can be Flexible

Responsibilities:
  • Handles all calls for towing and hauling services for vehicles, equipment and other items in a professional and timely manner. Calls include, accidents, moving various equipment, flat tires, trespass tows, etc.
  • Dispatch drivers to their destinations efficiently
  • Prioritize calls dispatched to the drivers
  • Knowledge of function and capacity of all equipment dispatched
  • Ability to adapt to change, work under stressful conditions, and a fast paced environment
  • Provide appropriate estimated and time of arrivals
  • Maintain effective working relationships with co-workers and the general public
  • Answering multiple phones lines
  • Ability to defuse a stressful situation
Qualifications:
  • Proven experience in towing dispatching
  • Excellent customer service skills
  • Strongly skilled in organization and attention to detail
  • Strong multi-tasking ability
  • Excellent attention to detail
  • Excellent communication skills
  • Basic computer skills

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Experienced Dispatcher • Newton, MA, US

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