Front Desk Receptionist

Job Description

Job Description

Overview : We are seeking a reliable and personable Front Desk Receptionist to join our team. As the first point of contact for our patients, you will play a crucial role in providing exceptional customer service and administrative support in a fast-paced dental practice environment.

Responsibilities :

• Patient Check-In and Check-Out : Greet patients warmly upon arrival, verify and update patient information, and assist in completing necessary paperwork.
• Appointment Scheduling : Efficiently schedule and confirm patient appointments using our practice management software, ensuring optimal use of dental chair time and minimizing wait times.
• Answering Phones and Emails : Manage incoming calls and emails promptly and professionally, addressing patient inquiries, scheduling changes, and other concerns.
• Insurance Verification and Billing : Verify insurance coverage for patients, process insurance claims accurately, and assist patients with understanding their insurance benefits and coverage.
• Maintaining Patient Records : Ensure all patient records are accurately maintained and updated in compliance with HIPAA regulations.
• Office Administration : Assist with various administrative tasks such as maintaining office supplies, coordinating referrals, and managing patient records.
• Patient Relations : Foster a positive and welcoming environment for patients by ensuring their comfort and satisfaction during their visit.

Requirements :

Qualities :

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