Talent.com
Payment Center Technician

Payment Center Technician

National Life GroupAddison, TX, US
job_description.job_card.30_days_ago
serp_jobs.job_preview.job_type
  • serp_jobs.job_card.full_time
job_description.job_card.job_description

Key Responsibilities

  • Accurately work to apply payments to customer policies and when needed, take additional steps required with timely follow-through.
  • Research customer requests to ensure proper documentation and procedural protocols are followed.
  • Exemplary communication with internal and external customers – friendly phone demeanor.
  • Using various reports, monitor and track individual activities to ensure all accounts are balanced, cleared, and audit-ready.
  • Assist leaders with problem resolution on difficult (escalated) cases, including research, making recommendations, and follow-through with clients, agents, and / or colleagues.
  • Document procedures and communicate with teammates when you need assistance with a task assigned to you.
  • Assist with Quality Assurance reviews
  • Be a team player – assisting with projects and special assignments, as requested.

Job Requirements

  • 1-2 years of related experience in data processing or industry-related experience preferred
  • Proficient in MS Office Suite (Word, Excel, Outlook)
  • Well-organized in a complex digital environment while working multiple cases at once; Comfortable toggling between multiple programs and screens
  • Excellent, clear verbal and written communication skills
  • Strong time management skills and able to meet established deadlines
  • Thrives in a fast-paced environment
  • Exemplary attention to detail
  • Maintains confidentiality and professionalism in all settings
  • Background check and fingerprinting required for this position
  • Overtime work may be required, and may be requested on short notice
  • The base compensation range represents the low and high end of the range for this position. Actual compensation will vary and may be above or below the range based on various factors including but not limited to qualifications, skills, competencies, location, and experience. The range listed is just one component of our total compensation package for employees.

    Other rewards may include an annual bonus, quarterly bonuses, commissions, and other long-term incentive compensation, depending on the position. National Life offers a competitive total rewards package which includes : a 401(k) retirement plan match; medical, dental, and vision insurance; a company funded wellness account for director and below employees; 10 paid holidays; a generous paid time off plan (22 days of combined time-off for non-exempt employees and exempt employees have discretion in managing their time, including scheduling time off in the normal course of business, but in no event will exempt employees receive less sick time than required by state or local law); 6 weeks of paid parental leave; and 6 weeks of paid family leave after a year of full-time employment

    National Life Group® is a trade name of National Life Insurance Company, Montpelier, VT – founded in 1848, Life Insurance Company of the Southwest, Addison, TX – chartered in 1955, and their affiliates. Each company of National Life Group is solely responsible for its own financial condition and contractual obligations. Life Insurance Company of the Southwest is not an authorized insurer in New York and does not conduct insurance business in New York. Equity Services, Inc., Member FINRA / SIPC, is a Broker / Dealer and Registered Investment Adviser affiliate of National Life Insurance Company. All other entities are independent of the companies of National Life Group.

    Fortune 1000 status is based on the consolidated financial results of all National Life Group companies.

    National Life Group

    1 National Life Dr

    Montpelier, VT 05604

    serp_jobs.job_alerts.create_a_job

    Center Technician Center • Addison, TX, US

    Job_description.internal_linking.related_jobs
    • serp_jobs.job_card.promoted
    Payment Processor

    Payment Processor

    VirtualVocationsCarrollton, Texas, United States
    serp_jobs.job_card.full_time
    A company is looking for a Payment Processor to manage payment posting and reconciliation tasks primarily in a remote setting. Key Responsibilities Post remittances and contractual adjustments to ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    A / R Specialist

    A / R Specialist

    VirtualVocationsIrving, Texas, United States
    serp_jobs.job_card.full_time
    A company is looking for an A / R Specialist.Key Responsibilities Performs accurate review, analysis, and correction of denied and rejected claims Performs follow-up on unpaid accounts to collect ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Client Services Specialist

    Client Services Specialist

    VirtualVocationsGrand Prairie, Texas, United States
    serp_jobs.job_card.full_time
    A company is looking for a Client Services Specialist to provide technical support and troubleshooting for specific applications. Key Responsibilities Resolve tickets submitted to Application Supp...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Seasonal Tax Expert - Local

    Seasonal Tax Expert - Local

    IntuitKaufman, TX, United States
    serp_jobs.job_card.part_time
    Intuit is seeking highly motivated individuals to join our dynamic team as dedicated TurboTax Live Seasonal Local Service Experts in one of our new TurboTax locations across the United States on a ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    • serp_jobs.job_card.new
    Texas Licensed Call Center Specialist

    Texas Licensed Call Center Specialist

    VirtualVocationsCarrollton, Texas, United States
    serp_jobs.job_card.full_time
    A company is looking for a Senior Call Center Support Specialist (REMOTE).Key Responsibilities Serve as a point of escalation for service center personnel, troubleshooting complex issues Develop...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
    • serp_jobs.job_card.promoted
    Driver - Cash out with Instant Pay

    Driver - Cash out with Instant Pay

    UberBlue Ridge, TX, United States
    serp_jobs.job_card.full_time +1
    Driving with Uber is an alternative to a part-time or full-time job and can get you earning cash on the road quickly.Driving with Uber allows you to earn quick cash while maintaining the flexibilit...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Payments Monitoring Lead

    Payments Monitoring Lead

    VirtualVocationsGrand Prairie, Texas, United States
    serp_jobs.job_card.full_time
    A company is looking for a Payments Monitoring Lead.Key Responsibilities Monitor payment traffic in real time and handle emergency alerts Escalate drops and anomalies in processing traffic to re...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Arizona Licensed Service Center Manager

    Arizona Licensed Service Center Manager

    VirtualVocationsGrand Prairie, Texas, United States
    serp_jobs.job_card.full_time
    A company is looking for a Manager, Service Center to lead and develop a team focused on providing exceptional customer service. Key Responsibilities Manage and develop multiple teams across the s...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Payment Integrity Specialist

    Payment Integrity Specialist

    VirtualVocationsDallas, Texas, United States
    serp_jobs.job_card.full_time
    A company is looking for an Auto-Recoupment Integration (Payment Integrity) Specialist.Key Responsibilities Obtain documentation to support overpayment auto recoupment activities Respond to inqu...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Patient Finance Specialist

    Patient Finance Specialist

    VirtualVocationsCarrollton, Texas, United States
    serp_jobs.job_card.full_time
    A company is looking for a Patient Finance Specialist to support clients and families throughout their treatment journey. Key Responsibilities Place outbound communications to ensure clients are f...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Service Center Technician

    Service Center Technician

    VirtualVocationsIrving, Texas, United States
    serp_jobs.job_card.full_time
    A company is looking for a Service Center Technician.Key Responsibilities Provide guidance and assistance to all callers in an easy-to-understand manner Process work in associated work queues to...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    • serp_jobs.job_card.new
    EN / VR Payment Specialist

    EN / VR Payment Specialist

    VirtualVocationsCarrollton, Texas, United States
    serp_jobs.job_card.full_time
    A company is looking for an EN / VR Payment Specialist to manage payment processing and compliance for Employment Network and Vocational Rehabilitation transactions. Key Responsibilities Process EN ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
    • serp_jobs.job_card.promoted
    Client Services Specialist II

    Client Services Specialist II

    VirtualVocationsGrand Prairie, Texas, United States
    serp_jobs.job_card.full_time
    A company is looking for a Client Services Specialist II for night and weekend shifts.Key Responsibilities : Respond to client email, chat, and phone support requests, addressing various concerns ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Patient Financial Services Specialist

    Patient Financial Services Specialist

    VirtualVocationsCarrollton, Texas, United States
    serp_jobs.job_card.full_time
    A company is looking for a Patient Financial Services Specialist to manage healthcare claims and ensure proper reimbursement. Key Responsibilities Call payers to understand claim status and resolv...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    A / R Follow Up Specialist

    A / R Follow Up Specialist

    VirtualVocationsCarrollton, Texas, United States
    serp_jobs.job_card.full_time
    A company is looking for an AR Follow Up Specialist.Key Responsibilities Follow up on unresolved claims with insurance carriers Research insurance company issues and check claim status Resolve ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Payment Center Technician

    Payment Center Technician

    NLV FinancialAddison, TX, US
    serp_jobs.job_card.full_time
    Teammates in the Inbound Payment Center use a variety of systems to process client premium payments and refunds.Using several computer programs, representatives update banking information, apply pa...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Accounts Payable Technician

    Accounts Payable Technician

    JLM Strategic Talent PartnersDallas, TX, US
    serp_jobs.job_card.full_time
    Job Opportunity at JLM Strategic Talent Partners.JLM Strategic Talent Partners partners with national and international prime contractors to provide them with qualified talent they can trust.We acc...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Billing Technician II

    Billing Technician II

    VirtualVocationsIrving, Texas, United States
    serp_jobs.job_card.full_time
    A company is looking for a Billing Technician II (Remote).Key Responsibilities Research and respond to complex patient inquiries regarding billing issues Review billing forms for accuracy and as...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Chemical Service Technician Data Center

    Chemical Service Technician Data Center

    Garratt-Callahan CompanyDallas, TX, United States
    serp_jobs.job_card.full_time
    Water Treatment Chemical Service Technician (Data Center) - Dallas, Texas.A Water treatment Chemical Technician will be responsible for working at a customer's data center in the Dallas Fort Worth ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Prior Authorization Pharmacy Technician

    Prior Authorization Pharmacy Technician

    VirtualVocationsCarrollton, Texas, United States
    serp_jobs.job_card.full_time
    A company is looking for a Prior Authorization Pharmacy Technician.Key Responsibilities Answer inbound calls from members, providers, and healthcare professionals Provide clear, courteous suppor...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days