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Customer Account Representative
Customer Account RepresentativeNational Security & Door Corp. • North Chesterfield, Virginia, United States
Customer Account Representative

Customer Account Representative

National Security & Door Corp. • North Chesterfield, Virginia, United States
[job_card.30_days_ago]
[job_preview.job_type]
  • [job_card.full_time]
[job_card.job_description]

Position Summary

We are in need of talented and motivated Account Representatives to join our sales team. Successful candidates are oriented toward successful quality project outcomes. Have a desire to improve the life safety, security, and functionality of all project offerings submitted by National Security Door Corp.

An overview of potential position responsibilities may include the following items:

    • Establish new relationships and develop existing relationships with contractors/end users
    • Document costs for sales quote opportunities and create quotations based on leads
    • Update customers about ongoing projects and project status
    • Provide submittal packages, when required, to customers or architects
    • Perform preliminary opening measurements during initial site visits for quoting
    • Conduct on-site visits to gather information about customer needs and project details to create quoted solutions
    • Research product details to determine the best solution for mechanical and electronic security solutions
    • Participate in project design review sessions when requested
    • Attend weekly meetings to discuss progress and sales strategies
    • Coordinate with the purchasing department to confirm material sourcing and pricing on awarded projects

Successful Candidate Qualities

  • Good communication skills.
  • Task-driven, customer-oriented self-starter.
  • Can work in a team to accomplish projects
  • A mind for details and a drive for problem-solving.
  • Experience within one or more product lines within our core services.
  • Experience with contractors and/or end-user account interactions.
  • Willing to pursue statewide opportunities for multiple vertical markets (education, detention, medical, government etc.).
  • Willing to help develop, expand, and promote the custom security solutions of National Security & Door.
  • Willing to learn about and embrace our core tenets of Life Safety, Security, and Functionality.

Position Technical Requirements

  • High School Diploma or Equivalent.
  • Be able to pass a Department of Criminal Justice Background Check.
  • Minimum of 1-2 years of related work experience and/or technical training in one of the following areas:
    • Architectural hardware
    • Hollow metal doors & frames
    • Aluminum Storefront systems
    • Automatic Doors and Low Energy Handicap Operators
    • Access control systems
    • Low-voltage wiring for security applications (not Internet, TV, etc.)
    • CCTV Systems / Video security systems
  • General Computer Skills and comfort in learning new skills
  • Able to demonstrate working knowledge of skills.

Other Desirable Experience

  • Locksmith Service
  • Background in Construction (Sales or Services)
  • Background in Facilities Maintenance/Management

Benefits

  • Paid personal leave
  • Company-subsidized employee health insurance
  • Employee-paid family health plans available
  • Company-provided life insurance
  • 401 (k) Matching Plan
  • Use of company-provided vehicles

Compensation

  • This role is a salary-plus performance-based commission position. Qualified Account Representatives receive a base salary annually based on experience and are paid commissions as projects are invoiced.

For individuals looking to get a start in sales but who do not have the required experience, please inquire about our Inside Sales Support position. This is an entry-level position designed to act as an introduction to the industry and the company. Inside Sales Support is a base-plus-commission role with an emphasis on learning and training in the commercial door, hardware, and security industry.

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Customer Account Representative • North Chesterfield, Virginia, United States

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