Talent.com
Hallmark Store Manager
Hallmark Store ManagerDRESHER GIFTS LLC • Dresher, PA, US
Hallmark Store Manager

Hallmark Store Manager

DRESHER GIFTS LLC • Dresher, PA, US
[job_card.30_days_ago]
[job_preview.job_type]
  • [job_card.full_time]
[job_card.job_description]

Job Description

Job Description

Benefits :

  • Flexible schedule
  • Paid time off
  • Generous employee discount
  • Eligible to receive Overtime pay
  • Optional medical / dental / vision insurance; or in lieu of insurance additional paid time off is provided
  • Incentive contests

Job Description :

As a Store Manager in our locally-owned Hallmark Gold Crown store, youll help create the magic in our customers lives by partnering with a brand known around the world for helping customers make meaningful connections.

Youll have the opportunity to inspire people and make a genuine difference in every life, every day. Your creativity, leadership, and passion for exceptional customer service can truly shine, providing customers with a memorable shopping experience as you celebrate life as a special occasion. As a highly-motivated individual who thrives in an ever-changing store environment, your enthusiasm to learn and grow will energize your team. Your positive outlook will be essential in fostering a caring atmosphere which begins with you and our team of associates, and extends to every customer who walks through the door.

The Store Manager will lead the team to deliver on sales, customer service, and personnel goals, while upholding store standards using the many tools and resources available. Your primary objectives will be to provide exemplary customer service, to effectively manage store operations, and to exceed the stores sales plan.

Key Responsibilities

The Store Managers duties include, but are not limited to :

  • Customer Experience and Sales :
  • Create a caring atmosphere for store associates and customers

  • Provide extraordinary service where every customer interaction is valued
  • Lead your team to exceed sales, gold crown, and customer service goals
  • Handle customer inquiries and resolve issues or complaints
  • Team Leadership and Development :
  • Attract and retain talent by cultivating a positive work environment focused on excellence and enthusiasm

  • Provide ongoing training for store associates using the resources available to ensure everyone has the skills and knowledge needed to succeed in their roles
  • Clearly define and delegate roles and responsibilities. Establish processes for monitoring work and measuring results, providing feedback to team members each day
  • Provide timely and useful information to others in the company
  • Schedule staff to ensure efficient coverage, taking into consideration peak hours and holidays
  • Store Operations :
  • Oversee all aspects of store operations including, but not limited to : timeline management, event planning, shipment processing and merchandising, promotion management, cash handling, payroll budgeting, seamless orders, and administrative tasks.

  • Use point-of-sale and reporting systems effectively to ensure accuracy with inventory, sales, and markdowns
  • Assist with merchandise & supply purchasing when requested
  • Maintain visual merchandising standards
  • Ensure store cleanliness and organization
  • Implement marketing strategies to drive traffic and increase sales
  • Compliance and Safety :
  • Ensure compliance with health, safety, and company policies and procedures.

  • Address and resolve any safety or operational issues
  • Basic Qualifications :

    All prospective candidates must meet the education / experience and physical demands requirements.

  • Education & Experience : A high school diploma or equivalent or higher PLUS 1+ year of customer service experience preferred; OR 2+ years of retail management; OR 1+ years as a sales associate with Hallmark; OR 6+ months as a Hallmark Store Manager.
  • All the training you need to be successful will be provided. Past retail experience is desired and experience leading or managing others at work is preferred. If you have less experience but are a highly-motivated individual who enjoys a challenge, we encourage you to apply.

  • Physical Demands :
  • Ability to continuously stand / walk; frequently push / pull; often bend / stoop / crawl / reach above shoulders; climb a ladder; carry up to 40 pounds (e.g. cartons and fixture parts)

  • Tolerance required for noise from products and customers, tolerance required for smells / scents of products (e.g. candles, lotions, etc.)
  • Ability to work a flexible schedule that meets the needs of the business, including events, holidays, some evenings, and weekends. (The Store Manager typically works one of the two weekend days and has one complete weekend off each month, except in December.)
  • Ability to open or close the store multiple days each week
  • Skills :
  • Outstanding customer service and interpersonal skills

  • Strong leadership and management abilities
  • Utilize effective organization skills
  • Excellent communication skills with fluency in English to continuously communicate with customers, co-workers, vendors, etc. in-person, over-the-phone, and via email
  • Familiarity with basic computer technology including basic functions of Microsoft Office and email; must be eager and willing to learn necessary systems required (e.g. POS system, hand-held device, etc.)
  • Ability to analyze sales data and develop actionable strategies
  • Capable of managing multiple tasks at one time and working in a fast-paced environment
  • Utilize creativity in visual merchandising and display planning
  • Aptitude for working independently with limited supervision
  • Preferred Qualifications :

  • 1+ years of proven success as a retail store manager with a specialty retailer
  • Customer Service experience of 2 years or more; OR 1+ year of retail experience; OR 6+ months of Hallmark experience
  • Hallmark Gold Crown retail experience
  • Associates or Bachelors degree
  • Salary Range : From $16.00 / hour; Overtime pay is pre-approved for peak periods

    Expected Hours : 38-40 per week; 40-42 per week during peak periods

    [job_alerts.create_a_job]

    Store Manager • Dresher, PA, US

    [internal_linking.similar_jobs]
    Store Manager- Luxury Retail

    Store Manager- Luxury Retail

    AVIGAIL ADAM LLC • Philadelphia, PA, US
    [job_card.full_time]
    POSITION : : Retail Store Manager.HOURLY : $26-$35 based on experience (or lower hourly and unlimited bonus).Are you passionate about helping others feel beautiful and seen?.Do you thrive on creating ...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Materials Manager

    Materials Manager

    Judge Direct Placement • Horsham, PA, US
    [job_card.full_time]
    The Judge Group is seeking a Materials Manager for a manufacturing company located in Horsham, PA area.Lead materials planning operations : planning, forecasting, inventory control, and sourcing.Opt...[show_more]
    [last_updated.last_updated_variable_hours] • [promoted] • [new]
    Multi-Specialty Account Manager - Waterbury, CT

    Multi-Specialty Account Manager - Waterbury, CT

    Lundbeck • Stratford, NJ, US
    [job_card.full_time]
    Territory : Waterbury, CT - Multi-Specialty.Target city for territory is Waterbury - will consider candidates who live within 40 miles of territory boundaries with access to a major airport.Territor...[show_more]
    [last_updated.last_updated_variable_hours] • [promoted] • [new]
    Assistant Store Manager

    Assistant Store Manager

    SEPHORA • Philadelphia, PA, US
    [job_card.full_time]
    At Sephora we inspire our customers, empower our teams, and help them become the best versions of themselves.We create an environment where people are valued, and differences are celebrated.Every d...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Store Leader : Build Team, Minimize Waste, Elevate Experience

    Store Leader : Build Team, Minimize Waste, Elevate Experience

    Smoothie King (SKFI) • Cherry Hill Township, NJ, United States
    [job_card.full_time]
    A leading health-focused beverage company in Cherry Hill Township is seeking a General Manager to ensure smooth store operations, manage a team, and oversee inventory processes.The ideal candidate ...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Materials Manager

    Materials Manager

    Avo Photonics • Horsham, PA, US
    [job_card.full_time]
    Members of our staff have the opportunity to design, prototype and produce next generation products for a diverse range of markets including environmental, medical, military, industrial, aerospace,...[show_more]
    [last_updated.last_updated_variable_hours] • [promoted] • [new]
    Assistant Manager

    Assistant Manager

    Snipes • Cherry Hill, NJ, US
    [job_card.full_time]
    We live sneakers, streetwear, and neighborhood culture! All Day! Every Day!.With more than 750 stores in Europe and the USA, SNIPES is one of the leading sneaker and streetwear retailers worldwide....[show_more]
    [last_updated.last_updated_30] • [promoted]
    Liquor Store Assistant Manager 2 - Lancaster Avenue, Philadelphia

    Liquor Store Assistant Manager 2 - Lancaster Avenue, Philadelphia

    Commonwealth Of Pennsylvania • Philadelphia, Pennsylvania, United States
    [job_card.full_time]
    We are looking for a dynamic and results-driven Liquor Store Assistant Manager 2 to join our Fine Wine & Good Spirits store at Lancaster Avenue in Philadelphia. In this role, you will play a pivotal...[show_more]
    [last_updated.last_updated_variable_hours] • [promoted] • [new]
    Care Manager(CNA / HHA) 2pm-10pm FT

    Care Manager(CNA / HHA) 2pm-10pm FT

    Summit Place • Glassboro, NJ, US
    [job_card.full_time] +1
    Discovery Senior Living community is growing, thriving and has meaningful job opportunities available in a safe and supportive work environment. Located at 540 Mullica Hill Rd, Glassboro, NJ 08028.W...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Part-Time Store Associate

    Part-Time Store Associate

    Reebok International, Ltd • Blackwood, NJ, US
    [job_card.part_time]
    Our Sales Associates promote our culture, values and mission.As a Sales Associate, your number one job is to share your love of fashion and do whatever it takes to create an amazing shopping experi...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Event and Retail Specialist

    Event and Retail Specialist

    Renuity • Deptford, NJ, US
    [job_card.full_time]
    Competitive Pay with Uncapped Commission & Performance Incentives.Renuity family, where innovation and excellence drive everything we do. As part of a powerful network of seven of the most trust...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Retail Merchandiser - Warminster, PA

    Retail Merchandiser - Warminster, PA

    L&R Distributors • Warminster, PA, US
    [job_card.part_time]
    L&R is the largest distributor and the 6th largest purchaser of cosmetics in the United States.We now distribute over 40,000 items (cosmetics, toys, school supplies, hosiery, hair accessories, ...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Terrain Key Holder - Decor

    Terrain Key Holder - Decor

    Urban Outfitters • Doylestown, PA, US
    [job_card.full_time]
    This position is located at 2100 Lower State Rd, Doylestown, Pennsylvania, 18901 United States.A Dcor Key Holder contributes to creating a customer-centric environment by supporting the store leade...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Assistant Manager II

    Assistant Manager II

    Family Dollar • Clementon, NJ, US
    [job_card.full_time]
    We're seeking an Assistant Store Manager to join our team to help with store operations, customer service, and team development. Duties include, but are not limited to, the following : .Assist with st...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Store Manager BluFox Mobile- Marlton

    Store Manager BluFox Mobile- Marlton

    Blufox Mobile • Marlton, NJ, US
    [job_card.full_time]
    Job Listing : Xfinity Retail Store Manager.Blufox Mobile, the LARGEST branded partner for Comcast XFINITY services, seeks dynamic individuals to join our team as Sales Managers.With locations in mul...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Assistant Manager

    Assistant Manager

    Citi Trends • Merchantville, NJ, US
    [job_card.full_time]
    The Assistant Store Manager is responsible for supporting the Store Manager in all aspects of store operations, ensuring a positive customer experience, efficient inventory management, and a well-t...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Assistant Manager I

    Assistant Manager I

    Dollar Tree • Atco, NJ, US
    [job_card.full_time]
    We are seeking an Assistant Store Manager to join our team to help with store operations, customer service, and team development. Duties include, but are not limited to, the following : .Assist with s...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Fulfillment Manager

    Fulfillment Manager

    CenTrak • Newtown, PA, US
    [job_card.full_time]
    The Fulfillment Manager is responsible for the planning and execution of customer orders through the fulfillment process. As the department tactical leader for the Fulfillment and Logistics teams, t...[show_more]
    [last_updated.last_updated_variable_hours] • [promoted] • [new]