Operator / Technician

Job Description

Job Description

About Bell and Howell

Bell and Howell delivers technology-driven Automation Services and Automation Solutions that help businesses optimize performance, reduce downtime, and improve customer experiences.

Our Automation Services bring a dedicated team of expert mechatronic service engineers completely covering North America and backed by our Integrated 360™ advanced technology enabling remote repair, diagnostics, automated SmartOps Dispatch™ and 24 / 7 / 365 technical assistance for our clients. We provide a comprehensive and certified level of support for thousands of diversified clients.

Our Automated Solutions product portfolio consists of next-generation equipment delivering best-in-class performance enhancing workflow efficiency and elevating customer experiences across multiple markets including retail, pharmaceuticals, packaging, mail production, ecommerce and manufacturing – all backed by the best service in the industry.

Location : Troutdale, OR

12-hour Nightshift, 6 pm - 6 am. 4 days on, 3 days off one week, and 3 days on, 4 days off the next.

Job Summary :

The Operator / Technician is based at Bell and Howell’s remote service location and will report directly to the District Service Manager for that location. This position has overall responsibility for setting up, operating, and troubleshooting a variety of machines and / or equipment at customer site(s) in accordance with established procedures and guidelines.

Job Responsibilities :

• Reads and interprets blueprints and diagrams to select, position and secure machinery.
• Adjusts machine settings to complete tasks accurately, according to specifications, and in a timely fashion.
• Ensures operational requirements are met in the set-up operation and the use of customer equipment and related product materials.
• Aids the Customer Service Team by performing scheduled preventive maintenance and minimal troubleshooting / repairing.
• Maintains equipment by following manufacturer’s recommendations on maintenance and operations under close direction / supervision.
• Maintains customer equipment by scheduling and performing regular preventive maintenance inspections on equipment, performing routine servicing to machines, reporting machine safety hazards to local supervisor.
• Maintains and expands technical knowledge by attending product training classes, reading service updates and bulletins, system machine schematics, etc.
• Continues to enhance value to the company by staying technically current, i.e. attending continuing education courses in such areas as : electronics, computer skills, etc.
• Assists with parts finishing and cleaning operations as required.
• Helps maintain raw material / supplied material staging area. Assures sufficient tools and equipment are on hand to efficiently perform assigned tasks.
• Maintains a clean, safe, and efficient working environment by following established safety procedures and rules; proper operation of equipment; reporting preventive maintenance requirements on equipment; following manufacturer’s instructions; troubleshooting malfunctions; request need for repairs; keeping equipment, tools, and supplies in a neat and orderly fashion; maintaining appropriate supply levels.
• Maintains confidence and protects operations by keeping information confidential, protecting printed documentation per established policies and procedures.
• Contributes to team efforts by assisting production unit in achieving common objectives in a cooperative and supportive manner.

Supervisory Responsibilities : N / A

Competencies (Skills, Knowledge and Abilities) :

Education and Experience :

Travel :

Physical Requirements :

Other Duties :

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Bell and Howell is an Equal Opportunity Employer. It is company policy to administer employment based solely on an individual’s qualifications, ability and performance without regard to race, color, religion, gender identity, sex (including pregnancy, lactation, childbirth or related medical conditions), sexual orientation, age, national origin or ancestry, physical or mental disability, genetic information (including testing and characteristics), veteran status, uniformed servicemember status, marital status, or any other characteristic protected by federal, state or local law.