Team Member

Job Description

Job Description

In 2017, four childhood friends came up with a simple concept — take Nashville Hot Chicken and make it better than anyone else in America. With only a couple thousand dollars to their name, they boot-strapped a pop-up concept in a parking lot in East Hollywood serving a simple menu of tenders, sliders, fries, and kale slaw — they created a viral cult following with lines consistently over an hour long.

After 6 months of running the pop-up with long lines, the team took the plunge and opened their first physical store in January 2018 in a sleepy strip center in East Hollywood. Demand for their crave-able hot chicken exceeded all expectations and sales have grown every month since opening with consistently long lines throughout the day.

The co-founder, Dave, a chef trained in Thomas Keller’s Bouchon restaurant organization came up with a simple process : take the best quality chicken, prepare the chicken in a proprietary brine, and after deep frying; top the most tender chicken in the world with one of seven signature spice blends.

Summary

The Team Member is responsible and accountable for performing specific tasks and duties assigned within the restaurant including guest service, food prep, restaurant cleanliness and teamwork.

Duties

The Team Member will maintain a fast speed of service, resolve questions and concerns of guests, and follow all safety and security procedures.

In addition, they :

• Follow the steps outlined in the DHC Training Program to learn new skills, duties, and responsibilities
• Communicate to their immediate supervisor when additional training guidance and practice is needed
• Understand how each job responsibility impacts guests, employees, and overall restaurant operations
• Greet guests, record orders, and serve food and beverages with a consistently positive and helpful attitude, including answering questions
• Work together with their co-workers to prepare items on the DHC menu while following cooking instructions, safety procedures, and sanitary requirements
• Use specific kitchen machinery / equipment such as ice cream dispensers, fryers, warmers, etc.
• Ensure restaurant cleanliness daily by clearing tables, sweeping and mopping floors, washing / sanitizing / disinfecting kitchen

utensils and high touch-point areas, and servicing restrooms

results

Job expectations

The Team Member will work productively in a fast-paced environment in which they will be interacting with guests, work closely with other Team Members to complete tasks, and conduct other duties assigned by the restaurant management team.

In addition, they :

restaurant costs; properly uses all products, supplies, and equipment facilities

Requirements

Transportation & accessibility

Hours

Skills & Abilities