Regional Supervisor

Regional Supervisor

Join the largest and fastest growing Dunkin Donuts franchisee organization in the Midwest with developments scheduled throughout the WI, MN, and MI. We are aggressively building a best-in-class restaurant management team and currently seeking exceptional full-time Regional Supervisor.

Position Summary :

Oversees recruiting, training, management, budget compliance, and overall operations of 4 - 7 Dunkin' restaurants to ensure excellent customer service, high quality foods, crew development, food safety, restaurant cleanliness, and maximum profitability. Maintains communication, acts as a liaison with Director of Operations, and provides a positive focus on the company's Mission, Values, and Key Operating Objectives : high quality food, excellent customer service, and an inviting atmosphere in the restaurants. Responsible for building a strong team through hiring, training, and developing Restaurant Managers; providing clear, consistent direction, and recognizing individual and team contributions.

People Management Overseeing the Depth and Development of All Teams

• Oversees all recruitment, training and development of management teams
• Coaches and develops Restaurant Managers, and conducting timely and accurate performance appraisals on each, and assuring the same for their subordinates
• Supports management teams in recruitment and training of crew
• Organizes and conducts weekly meetings with General Managers to communicate weekly goals for success and feedback and specific coaching and counseling on previous week's performance and operations
• Tracks the training and development processes, plans and growth for all management members
• Guarantees that all managerial team performance is evaluated and properly praised and documented and that managers have a clear, consistent system in place for their crew members performance evaluations and development
• Exhibit an enthusiasm for the business
• Take pride in delivering consistently superior customer service
• Provide role model leadership training and development for your team
• Exemplify the highest integrity, work ethic and team-orientation
• Report to the Operations Director
• Strive to create the best operating reputation on the Eastern Shore.
• Be willing to have fun!

Operations Expertise Know and Lead Our Company's Operations Objectives

Financial Expertise Understand and Coach to Meet Our Company's Financial Objectives

Communication Guarantees All Teams Are Equipped With the Necessary Information for Success

Marketing Understand What Marketing Builds Traffic and Guest Check and Lead Teams in Successful Execution

Maintenance Ensure Our Restaurants are In Great Working Condition and Perceived As Such By All

Development Manage the Process of Opening New Restaurants

Proven success in QSR management is preferred. Drive-thru service experience is essential. Prior multi-unit experience required. Retail experience will be considered. Food service experience is not required.

We offer a very attractive total compensation plan including base salary, bonus and comprehensive benefits package.

Benefits Include :