Member Communications and Data Coordinator

Job Description

Job Description

We are a fast-growing tech startup on a mission to transform how people access healthcare. Our team is passionate, collaborative, and driven by a shared commitment to making healthcare more accessible, personal, and extraordinary.

We believe in thoughtful communication, smart systems, and giving our members tools that feel easy and empowering. With just a few taps in our app, members can connect with medical, mental health, and advocacy providers who are experts at helping people care for themselves and their families, as well as navigate the healthcare system with confidence. Every interaction is designed to save our members time, money, and frustration.

The Role

We're looking for a meticulous and proactive Member Communications and Data Coordinator to support—and eventually take full ownership of—our daily communication and data reporting processes. You'll step into a robust system built by a senior team member and help evolve it as we grow. This is a great opportunity for someone who thrives on structure, loves improving workflows, and wants to make a meaningful impact in healthcare.

What You'll Do

• Execute daily member communications via SendGrid (email) and our portal (SMS)
• Maintain and improve our communications workflows using monday.com and internal tools
• Track and manage multiple moving parts with precision and accountability
• Collaborate with and support the account management and enrollment teams
• Coordinate with our IT team to define and refine Power BI reports for compliance and utilization reporting
• Convert data exports from Power BI to create client-ready utilization and compliance reports
• Edit and update communication templates (e.g., logos, copy tweaks) across platforms
• Ensure all communications match our friendly, accessible tone
• Catch errors before they go out—and fix them fast when they do
• Help evolve our communications and data reporting strategies as we grow

Requirements

Benefits

This position is a full time benefited role. Amaze offers a comprehensive benefit plan to include medical, dental and vision insurance, 401K, and paid time off.

Pay Range for this position is $60,000 - $85,000 annually

Amaze Health is located at I25 and Bellview in the DTC