Fitness Attendant

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:
A southern California escape that embodies wellbeing. Set at the foothills of the Santa Monica Mountains between Malibu's sunny beaches and Santa Barbara's famous vines, our relaxed yet refined California hotel offers a family-friendly atmosphere and is home to the Center for Health & Wellbeing, a luxury destination for wellness. Come and redefine what it means to reinvigorate.

About the role

Four Seasons Hotel Westlake Village is seeking a Fitness Attendant who is passionate about wellness, movement, and creating meaningful guest experiences. This role is essential in delivering a seamless, welcoming, and impeccably maintained fitness environment, where thoughtful service and attention to detail elevate every guest interaction. The ideal candidate takes pride in anticipating guest needs, upholding the highest standards, and bringing genuine care and energy to our world-class wellness facilities.

What you will do

• Ensure the daily cleanliness of the spa, fitness center, locker areas and indoor swimming pool.
• Ensure all amenities, towels and lockers are stocked on a daily basis.
• Ability to adhere to all Four Seasons Cultural and Core standards.
• Posses a high level of attention to detail in order to maintain a meticulously clean and tidy fitness facility
• Responsible for maintaining cleanliness of indoor pool and pool patio. Following up with indoor pool and pool patio guest needs.
• Ensure all beverage stations (hot and cold) and fruit are consistently refreshed and maintained up to standard.
• Responsible for greeting guests upon arrival and providing tours of facility.
• Inform guests on all aspects regarding the services, hours of operation, rules and regulations, and classes to ensure an exceptional guest experience.

What you bring

• High school education or equivalent.
• Previous experience providing customer service in fitness environment.
• Experience in dealing with high volume of guest inquiries.
• Ability to read, speak and write English.
• People oriented with positive attitude, professional appearance, and strong customer service skills.
• Proven problem solving skills and sound judgment.
• Demonstrated ability to efficiently multitask and thrive in a fast paced environment.
• Must be able to function independently and as a team player with strong work ethic.
• Willingness to work flexible hours.
• CPR Certification (preferred).

What we offer

• Hourly Range: $21.28
• Health Insurance - Medical, Dental & Vision
• Company Match 401K Plan
• Complimentary stays at Four Seasons Worldwide
• Complimentary meals in our Wellness Café
• Laundered Employee Uniform
• Employee Assistance Program
• Investment in your Wellbeing
• Life Insurance
• Complimentary on-site parking
• Training programs, tuition reimbursement
• Growth & Development opportunities

Schedule & Hours

• Full time position

Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf