Program Director

Global Clients Americas Program Director (GCA PD)

Company : Securitas USA

Location : Fully Remote (ideally based in the mid-west)

Travel : Up to 25%

Salary : $110,000 annually (Car Allowance Included)

Reports To : Vice President, Global Clients Americas

Position Summary

The Global Clients Americas (GCA) Program Director is a senior leadership role responsible for overseeing multiple retail client programs across the United States. This individual ensures operational excellence, high levels of client satisfaction, and strategic growth through proactive leadership and close collaboration with District Managers and cross-functional partners.

The ideal candidate brings a strong background in retail operations or supporting retail clients, a deep understanding of service delivery, and proven experience driving organic growth through relationship development, contract amendments, and proposal execution. This role requires a confident communicator who takes initiative, leads with accountability, and thrives in a fast-paced, service-oriented environment.

Key Responsibilities

Client Engagement & Relationship Management

• Serve as the primary strategic partner and trusted advisor for assigned retail client programs.
• Lead client communications, quarterly business reviews, and executive-level presentations.
• Proactively identify and execute opportunities for organic growth through amendments, expansions, and proposals.
• Strengthen client partnerships through transparency, accountability, and a service-first approach.

Operational & Financial Leadership

Program Management & Governance

People Leadership & Collaboration

Innovation & Strategic Improvement

Qualifications

Education & Experience

Technical Skills

Core Competencies

Compensation & Benefits

Why Join Us?

Securitas is committed to diversity, equity, inclusion and belonging in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other applicable legally protected characteristic.

#AF-SSTA

Securitas employees come from all walks of life, bringing with them a variety of distinctive skills and perspectives. United through our common purpose, we provide the security needed to safeguard our clients' assets and people. Our core values - Integrity, Vigilance and Helpfulness - are represented by the three red dots in the Securitas logo. If you live by these values, were looking for you to join the Securitas team.

Benefits include :

Additionally, some populations may have the availability of accessing earned wages on a daily basis, prior to payday. Restrictions and fees may apply.

Certain waiting periods may also apply. Paid time away from work may be available either through a combination of vacation and sick time or under a PTO policy, depending on local requirements. Benefits may be different for union members.