SUPERVISOR - SECURITY

Overview

Whether you want to make your debut or go back on tour after a long hiatus, starting a career at Seminole Hard Rock Hotel & Casino Tampa can feel more like play than work. This expansive property is the premier entertainment destination of Central Florida & features high stakes table games along with thousands of the hottest slot machines. Owned & operated by the Seminole Tribe of Florida, this electrifying casino destination boasts rock star amenities at its AAA Four Diamond rated hotel ranging from seven award-winning Zagat-rated restaurants, a newly renovated Rock Spa® & Salon and VIP services galore.

Our Commitment to Service:

We don’t have customers, we have Guests. Unparalleled Service isn’t just a part of our mission statement at Seminole Gaming; it’s a commitment to each and every one of our current & future Guests. Our staff spends their time making sure that every single one of our guests gets the rock star treatment, but the Seminole Hard Rock family also rolls out the red carpet for our employees with competitive benefits & a great work environment.

Benefits & Perks:

We offer rockin' benefits that include Medical, Dental, Vision & Life Insurances, 401K, Paid time off, Annual Bonus Opportunity & much more! Please visit http://www.gotoworkhappy.com/benefits to see our full list of benefits!

Appearance:

How we look & appear to each guest provides an important impression of our Company. Non-permitted guidelines include unnatural hair color, visibly explicit or offensive tattoos, facial tattoos, ear piercings that alter the shape and/or size of the ear, any visible body or facial piercings other than two (2) piercings per ear, facial hair longer than ½ inch in length or mustaches that extend past ¼ inch below the upper lip. Please note this list is not all-inclusive, as well as exceptions to these rules may apply for certain departments.

JOB DESCRIPTION

Responsibilities

This position is responsible for performing all applicable duties including but not limited to day-to-day supervision, assigned investigations and report documentation.

Essential duties include, but are not limited to:

• Conducts themselves in accordance with all Gaming Commission Regulations, and Seminole Tribe of Florida/departmental policies and procedures
• Prepares detailed incident reports in a clear and precise manner
• Reviews all incident reports for accuracy submitted by Security Officers
• Directs and delegates responsibilities to the Security Officers
• Communicates all policy changes, memorandums, and special events on a daily basis
• Communicates with guests and other employees in a positive manner, both in oral and written forms
• Evaluates his/her subordinate’s performance
• Coordinates emergency situations

Qualifications

• High School diploma, GED, or equivalent required, some college preferred
• One (1) - three (3) years Security Officer experience or an equivalent combination of education and work experience
• Previous casino security or security supervisor experience preferred.
• Excellent communication and time management skills
• Must be able to communicate with guests and other employees in a positive manner
• Must have ability to use good judgment in intense situations
• Must be able to interface effectively with property management staff, Seminole Police, and other law enforcement officials
• Must be able to promote an outgoing, friendly customer oriented personality at all times
• Must provide adequate protection for the safety and assets of patrons, employees, and the company
• Must be able to wear a radio earphone without any medical limitations
• Must be computer literate
• Proficient knowledge of Microsoft Office, Excel, and Word is preferred
• Must have valid Motor Vehicle License with good driving record

Work Environment:

• Duties and responsibilities are typically performed in the back of house of the casino, which can be fast-paced with excessive noise. Also, there may be times where you will need to be on the Casino Floor or pass through this area. On the Casino Floor, you may be exposed to casino-related environmental factors including, but not limited to, second hand smoke and excessive noise.
• While performing the duties of this job, the employee is frequently required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms, talk or hear; and taste or smell. The employee must frequently lift and/or move up to 50 pounds. Specific vision abilities required by this job include close, distance, color, and peripheral vision, depth perception and ability to adjust focus.

Native American Preference Policy:

The Tribal Council gives preference in all of its employment practices to Native Americans. First preference in hiring, training, promoting and in all other aspects of employment is given to members of the Seminole Tribe who meet the job requirements. Second preference is given to members of other federally recognized Native American Tribes who meet the job requirements.

Employment Process:

Seminole Gaming’s employment process requires candidates to obtain gaming licensure by successfully completing a background check with Seminole Gaming Compliance and Regulations, prior to beginning employment. These background checks may include, but are not limited to:

• Credit Check
• Criminal Background Check
• Drug Screen