Intern, Business Analyst

Job Profile

Job Title: Intern, Business Analyst

Reports To: Director, Solutions Architect

Department: Business Process & Technology

Primary Location: Boulder and Denver, CO

Compensation: $20/hour

Congruex is looking for an Intern, Business Analyst to join our team. Learn more about it at www.congruex.com.

Who is Congruex

Congruex designs and builds broadband and wireless communications infrastructure. The work we do enables everything in the modern world to operate, from healthcare and energy to transportation and social interactions.

We deliver turn-key network solutions under a single platform by aligning our engineering and in-market construction operating units. Our vision is to be the best end-to-end provider of network services in the U.S. and our core values of GRIT connect everything we do.

We are building tomorrow, together. Will you join us?

Your New Job

Job Summary:

The Operations Support Systems (OSS) Business Analyst Intern helps bridge business needs and technical solutions. The BA Intern attends Daily Stand-Up calls for prioritized work, attends / facilitates meetings with business stakeholders, and contributes to creation of documentation and other collateral.

This role includes significant cross functional collaboration / co-innovation with end-user groups as well as team members from Operations, Application Development, & Digital Transformation.

Key Responsibilities:

· Requirements Gathering:

o Attends meetings

o Documents business needs / user stories

o Compiles requirements into simple requirements documents

· Process Analysis and Documentation:

o Analyzes current state business workflows

o Identifies process inefficiencies / gaps

o Assists with development and documentation of future / end-state workflows

o Workflow design

· User Acceptance Testing:

o Assists OSS / tech team with authoring test cases

o Performs User Acceptance Testing

o Reports issues and drives resolution to completion

· Application Administration

o Assists System Administrators with support tickets

o Completes minor application configuration changes

o Learns basics of force.com platform

Qualifications:

· Current University Student – Junior or Senior

· Business or Technology related Major

· Strong organizational and time management skills

· Curiosity

· Interest in technology, business process, and problem-solving

· Good analytical skills & communication skills

· Logical, methodical approach to problem solving

Preferred Skills:

· How to translate business problems into technical solutions

· How to administer User Acceptance Testing

· Process Documentation

· Platform basics for Operation Support Systems (including Salesforce Platform, mobile applications

· Agile Project Methodology

· Cross functional / co-innovation work

Why Work At Congruex

Opportunities

We offer opportunities at all levels across the nation – from students to industry veterans – in areas of engineering, construction, and professional services.

Wellbeing

We value the wellbeing of our people and offer competitive compensation, health benefits, wellness resources, 401(k) retirement planning, and employee recognition and leadership development programs. Options may vary by geographic location.

Culture

The pillars of Congruex culture are GRIT, safety, inclusion, and family.

· GRIT: Our GRIT values are part of our company DNA and the touchstone for our multinational workforce.

o Guts - having the guts to do the right thing

o Reliability - being reliable to deliver what we promise

o Innovation - innovating every day

o Teamwork - embracing teamwork together as One Congruex

· Safety: We are committed to 24/7 safety practices on our jobsites, within our offices, and all the places our team exists in between.

· Inclusion: Congruex embraces our team’s diversity and promotes an inclusive workplace for all.

· Family: We are a family-oriented company committed to the long-term health and development of our people.

The Fine Print:
Some benefits have eligibility criteria. All requirements are subject to possible modification to reasonably accommodate individuals with disabilities.

This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. This document does not create an employment contract, implied or otherwise, other than an “at-will” employment relationship.