Sr. Construction Coordinator - Engineer

Ritter Communications, headquartered in Jonesboro, Arkansas, is the largest privately held telecom provider serving the Mid-South. Recognized as one of Arkansas' Best Places to Work for five years running, we deliver world-class broadband fiber, telecom, video, and data center services.

With rapid growth and millions invested in advanced infrastructure, we now serve 197 communities and over 60,000 customers across six states. At Ritter Communications, our team combines cutting-edge technology with a customer-first mindset and we're looking for talented individuals who share our passion for excellence and community impact.

General Summary:

The Sr. Construction Coordinator - Engineer oversees and coordinates standard to complex engineering and construction activities associated with Enterprise customers. This role provides advanced level oversight to stakeholders by ensuring efficient preparation and implementation occurs with forecasts, estimates, budgets, plans, inspections, testing, and other related activities.

The Sr. CCE serves as a subject matter expert and provides guidance, training, and mentorship to Enterprise Construction team members. Additionally, the Sr. CCE maintains close working relationships with key internal and external partners to support and oversee build activities within the network.

Essential Job Functions:

• Independently oversees complex construction projects, ensuring adherence to timelines, budgets, and quality standards;
• Provides ongoing training and guidance to team members, facilitates knowledge transfer and skillset growth within the department;
• Plans and prepares detailed drawings and staking sheets for new Enterprise customers which include any removal or rearrangement of existing aerial or underground lines, cable, and conduits;
• Ensures compliance with Ritter and industry specifications by staking all lines to be built; Organizes and files necessary paperwork and staking sheets;
• Selects routing of lines and determines equipment requirements as appropriate;
• Prepares detailed construction and installation drawings and estimates equipment, labor, and material costs;
• Supervises inspection of work orders and verifies tabulation of contractor staking sheets;
• Ensures accurate and up-to-date facility maps for Ritter mapping systems;
• Advises and researches new technologies and identifies areas of the plant that need to be upgraded; Provides EMAP with findings and recommendations;
• Attends various meetings with management, departments, and vendors to ensure company objectives are met;
• Participates in inter-departmental planning meetings to coordinate and communicate activities related to the successful completion of projects;
• Manages contract OSP engineer(s) when contract work is required;
• Ensures the product provided by contract engineering partners adheres to the planned concept and quality standards; conducts quality audits on contract engineered work;
• Monitors and shares accountability for project spend;
• Assesses, approves, or denies changes requested from contract personnel;
• Designs electronic records in the database utilized by the company;
• Prepares regular progress reports, project status updates, and performance metrics for management and stakeholders;
• Serves as the point of contact for civil authorities with respect to detailed planning and designs surrounding new customer builds;
• Supports OSP construction team in representation of Ritter Communications at municipal, civil, government, DOT meetings as requested;
• Makes job safety a primary objective in all duties;
• Frequent travel required to project areas and job sites;
• Assists other team members as requested with planning and preparing detailed drawings and staking sheets for new construction, removal or rearrangement of existing aerial or underground lines, cable and conduits;
• Other related duties and projects as assigned.

Knowledge, Skills, and Abilities:

• Advanced knowledge of telecommunications construction and engineering practices and principles;
• Advanced knowledge of industry regulations affecting engineering projects;
• Advanced knowledge of company products, services, policies and procedures;
• Skill in operating various office equipment such as personal computer, various software programs, and telephone systems;
• Skill in problem identification and resolution;
• Skill in oral and written communication;
• In-depth skill in reading and interpreting technical documents and forms including work orders, staking sheets, schematics, and specification manuals;
• Ability to utilize knowledge and skills as a subject matter expert to effectively assist team members and train new employees;
• Ability to communicate with customers, employees, and various business contacts in a professional and courteous manner;
• Ability to organize and prioritize multiple work assignments;
• Ability to pay close attention to detail;
• Ability to work independently;
• Ability to make sound decisions using information at hand;
• Ability to work within a team environment;
• Ability to implement plans and/or direction as provided by upper-level management;
• Ability to travel for business requirements; must possess a valid Driver’s License with a satisfactory driving record.

Education and Experience:

Bachelor’s degree in engineering and/or equivalent experience of 5 to 7 years of fiber optic network engineering/construction experience.

Ritter Communications is an equal opportunity and affirmative action employer; all qualified applicants will receive consideration for employment without regards to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.

We strive to maintain a drug-free workplace.

We offer competitive compensation and an outstanding benefits package including health, dental, vision, cancer, accident and life insurance, short-term and long-term disability, 401(k) with company match, flexible spending accounts, free gym membership, company discounts, tuition reimbursement, paid training, paid leave, and much more!