Cloud Systems EngineerSynergetics • Denver, CO, United States
Cloud Systems Engineer
Synergetics • Denver, CO, United States
[job_card.variable_days_ago]
[job_preview.job_type]
- [job_card.full_time]
[job_card.job_description]Act as Deputy Program Manager, shadowing and supporting our government-facing Program Manager. Participate in government calls, program reviews, and reporting cycles; eventually serve as a backup PM. Maintain a comprehensive Program Playbook with processes, runbooks, and stakeholder documentation. Draft and deliver SITREPs (Situation Reports) and incident summaries for stakeholders. Collaborate cross-functionally to uphold uptime, compliance, and operational excellence. Maintain continuous compliance with FedRAMP, NIST 800-53 Rev 5, and DoD Cloud SRG requirements. Use ServiceNow for incident, change, and problem management workflows. Participate in Continuous Monitoring (ConMon) reviews, POA&M updates, and evidence submissions. Support audit readiness by maintaining up-to-date system and procedural documentation. 5+ years in Azure administration, DevOps, or cloud engineering. CompTIA Security+ (or within 90 days of hire) Azure Resource Manager, Bicep, and IaC principles Azure Networking (Private Endpoints, NSGs, App Gateway, VPN / ExpressRoute) Entra ID (Azure AD), Defender for Cloud, and monitoring tools Scripting proficiency in PowerShell and / or Python. Familiarity with ServiceNow or equivalent ITSM platforms. Proven ability to troubleshoot and resolve high-severity incidents calmly and efficiently. Strong written and verbal communication; able to interface confidently with government customers. Microsoft Certified : Azure Administrator Associate or Azure Solutions Architect Expert Experience in FedRAMP, DoD, or defense logistics environments Familiarity with containerized workloads (AKS, Azure Container Apps, Docker) Experience leading or supporting program operations in a government context PMP is a plus Military service (active, reserve, or veteran) is a significant plus ? we value the discipline, teamwork, and mission focus that background brings. Base Salary : $135,000 ? $165,000 (DOE) First Responder Stipend : Fixed annual payment recognizing 24×7 readiness for critical incident response (paid monthly whether or not after-hours events occur) Performance Bonus shared across team Health, dental, and vision insurance 401(k) Paid holidays and PTO Annual professional development allowance Standard business hours with 24×7 first responder availability. Flex hours or time off provided following after-hours incident engagement. You?re a mission-driven technologist who finds purpose in building reliable, secure systems that matter. You thrive in cloud environments under compliance, love automation, and communicate with calm confidence when things go sideways. You balance deep technical mastery with the humility and composure needed to support government operations and defend uptime for critical DoD systems. You are willing to roll up your sleeves and do what's needed to create successful outcomes. At Synergetics, we design, secure, and maintain systems that power essential government operations. This role directly supports Department of Defense (DoD) missions. If personal beliefs or values conflict with supporting our DoD, government, or military warfighters, this position will not be a fit.
Role Overview
Synergetics is seeking a Cloud Systems Engineer with deep Microsoft Azure expertise to sustain and evolve our secure cloud environment supporting U.S. Department of Defense missions.
This role combines hands-on technical ownership with program continuity leadership, ensuring system reliability, compliance, and mission success.
You?ll serve as both the Azure operations lead and the continuity deputy to our Program Manager ? taking ownership of cloud reliability, compliance, and customer communication to strengthen redundancy and ensure no single point of dependency.
This is a unique opportunity for someone who thrives at the intersection of engineering precision, mission-critical reliability, and strategic program support.
Due to the nature of work - US Citizenship required.
Must reside in or be willing to relocate to Northern Colorado area.
Key Responsibilities
🔹 Cloud Operations & Reliability
- Administer and maintain Microsoft Azure infrastructure (PaaS, networking, storage, and security).
- Serve as the primary 24×7 first responder for critical incidents (estimated one per month), ensuring rapid triage and resolution.
- Monitor and enhance observability using Azure Monitor, Log Analytics, and KQL-based dashboards.
- Implement automation and self-healing mechanisms to reduce human intervention and alert fatigue.
- Develop and maintain Bicep IaC templates and GitHub Actions CI / CD workflows for repeatable deployments.
- Conduct system patching, optimization, and post-incident reviews.
🔹 Program Continuity & Support
🔹 Security, Compliance & ITSM
Required Qualifications
Expert-level understanding of :
Preferred Qualifications
Compensation & Benefits
Work Schedule
Who You Are
Our Mission & Values
Otherwise, if you?re aligned with the mission and ready to apply your expertise in service of national objectives ? we welcome your application.
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