Benefits and Compensation Analyst

Summary

Support execution and delivery of global total rewards projects and program delivery, as needed

Act as escalation point for HR Advisors for the resolution of total rewards inquiries or needs within guidelines

Support and participate in the annual upgrade or implementation of the integration and end-to-end testing of various human resources and total rewards system

Reviews system generated correspondence and communications, rewards vendor websites (including benefits enrolment tools), HRA training materials, Local Work Instructions and Knowledge Articles to ensure these are current, accurate and market relevant, recommending updates as needed

Assists with compliance and governance of all total rewards plans and programs including identifying risks, participating in audits and delivering corrective actions

Evaluate and process, within guidelines, system transactions including job requisitions, compensation changes, job changes and one-time payments requiring non-standard calculations

Perform job evaluations, market pricing and provide salary recommendations (new hires, promotions, market catch ups, etc.)

Conduct and participate in Annual Salary Surveys (Compensation Surveys – local & regional) under guidance of COE

Interpret salary data and perform analyses to ensure client competitive positioning within the market. Support regularly scheduled competitive pay reviews for select groups of employees (e.g. key / top talent, critical skills), proposing updates to salary ranges and hiring guidelines if applicable

Execute and administer annual compensation planning

Research, problem solve and respond on issues related to compensation programs, objectives and procedures raised by employees, HR and third party vendors

Provide reporting and analytics support to Total Rewards (Service Lines, Centers of Excellence) for annual activities e.g. mandatory and annual Collective Agreement increases, off-cycle salary reviews, etc. as directed

Prepare reports to respond to external audit and government bodies as required

Administers global recognition program. Coordinate recognition payments with payroll

Benefits

Execute and administer activities related to benefit plan eligibility, enrollments, status changes, and terminations including some social security programs

Research, problem solve and respond on issues related to benefit programs, objectives and procedures raised by employees, HR and third party vendors (includes brokers, insurance providers, regulatory agencies, etc.)

Perform testing activities for benefits administration systems implementations, changes and ongoing enhancements

Develop global benefits administration systems change requirements within defined guidelines, prepare change request documentation and support implementation

Review and monitor data integration reports to identify and address inaccuracies and systems errors

Prepare and action monthly changes in provider portals as needed

Prepare, manage and close enrolment windows in partnership with system provider and COE

Liaise with system providers, local brokers and vendors as needed

Review, action, and reconcile system generated reports as needed

Understand, interpret, and effectively communicate benefit plan provisions, policies, programs, process and practice as the escalation point for Key Business Partners

Assist with the administration of wellness programs and vendors. Coordinate wellness communications as needed

Administer invoicing and payment processes for regional and some local vendors including validating payments, etc. within the defined vendor management framework

Must have requirements :

Bachelors degree from an accredited university / college

Some Experience in Benefits Administration for the Americas Region (Puerto Rico, Argentina, Chile, Colombia, Mexico, Peru)

Experience working within an HR Shared Services delivery model

Experience working in a rapid, fast-moving environment which is both complex and changing

General knowledge and understanding of HR policies, processes, regional Employment Laws and total rewards legislative requirements for the relevant region

Experience working in a multi-cultural / multi-country work environment

Ability to use business judgment when assessing requirements and performance, in order to identify the right solution to meet business needs

Demonstrated analytical abilities, attention to detail and the ability to successfully manage multiple competing tasks and priorities

Ideal Candidates Would Also Have :

Experience working with global / region relevant current client HR and TR enabling systems : ServiceNow, Thomsons Online Benefits Admin / Darwin, Morneau Shepells Ariel Enrollment in a Compensation specialty certification to demonstrate theoretical understanding and application of Compensation practices

Ability to present complex information in a clear and convincing way to staff, callers, and functional business and technical groups

Demonstrated continuous improvement mindset

Other Qualifications :

Language Requirements : Proficiency in English and Spanish is required