Deployment Assessment Program (DAP) Manager

Deployment Assessment Program Manager

VIGILINT is a unique medical operations company that provides advisory, planning, logistics, medical operations, and crisis management services to high-net-worth individuals, Fortune 500 companies, and government clients. The nature of our clientele and the type of work we engage in demand unparalleled excellence, handled with the utmost discretion. VIGILINT's team is tight knit. Our world-class physicians, subject matter experts, and operational staff work side-by-side to solve complex medical emergencies around the globe. The work is fast-paced and different every day. Employees are empowered to lean in, work creatively, and collaboratively to find new solutions to emerging problems.

This is a unique opportunity for a mission-driven professional with a blend of clinical expertise, military experience, and operational discipline. We are seeking a "unicorn" to own, execute, and grow our flagship Deployment Assessment Program. As Manager, you will not lead a team; you will be the central pillar of the program itself. This is a hands-on role for a self-starter who thrives on direct ownership and tangible results. You will drive the program's success from start to finish, empowered with the autonomy and resources to make a significant impact, all while being backed by a deeply supportive, matrixed organization.

Management

• Lead all aspects of the Deployment Assessment Program (DAP).
• Drive program success through direct, hands-on implementation of all operational phases, from client onboarding to service delivery and reporting.
• Execute all facets of the program lifecycle, acting as the central point of execution with support from across the VIGILINT team.
• Serve as the primary clinical and administrative point of contact, building trusted relationships with deployers, decision-makers and ensuring an exceptional experience for every program participant.
• Represent VIGILINT and the program with professionalism and expertise at client meetings, industry conferences, and trade shows to drive program growth and identify new opportunities.
• Continuously identify and implement process improvements to enhance efficiency, client satisfaction, and operational excellence.
• Collaborate seamlessly with our leadership, marketing, government programs, and client services teams to ensure the program is fully supported and aligned with company goals.
• Interprets business challenges and identifies opportunities to improve DAP processes, tools, and outcomes.

Cross-functional Team Coordination

Compliance & Quality Assurance

Reporting & Communication

Collaboration & Continuous Improvement