Security - Security Agent

Company Description :

Pacific Hospitality Group provides a unique value proposition to investors and team members through our owner / operator approach. We are a family focused company committed to long term holds that enable us to grow our business and our team members. Our vision is to enrich people's lives by offering memorable experiences, giving back to our communities and honoring God in all that we do. We are focused on long-term value creation and sustainable growth.

Our Guiding Principles :

Integrity, Compliance, Value Creation, Principled Entrepreneurship, Customer Focus, Knowledge, Change, Humility, Respect, & Fulfillment

Job Description

what you will accomplish

• Maintain warm, hospitable guest relations in all guest contact.
• Responding to individual guest needs as they occur.
• Patrol all areas of the hotel and its common areas being aware of any potential emergency situation.
• Warn or eject those persons that create disturbances on the property
• Transmit and receive messages using all communication avenues.
• Supervises all operational procedures for activities such as fire prevention, fire fighting, traffic control, power outages, or any other emergency situations
• Responds to any guest or associate accident and documents all the details of the event. Also includes contacting the proper authorities (police, fire department, or emergency response units) and coordinating their actions while at our hotel along with the Assistant Managers.
• Respond to and resolve all guest requests, complaints, or questions in a courteous and timely manner.
• Thoroughly completes projects and assignments professionally with care.
• Report all items in need of repair to supervisor and maintain equipment used in work.
• Protect guest safety and well-being.
• Adjusts to high pressure conditions and is open to change.
• Assumes responsibility for personal growth and development.
• Conducts him / her self (acts and dresses) professionally at all times; sets standards for all.
• Expresses ideas and conveys information clearly, effectively, and professionally.
• Works to resolve disagreements and is respectful of peers and co-workers.
• Scrupulously follows all Ko'a Kea Hotel & Resort policies and procedures.

what you will bring

great if you have

benefits

Wage : $22.66

We provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity, or expression, or any other characteristic protected by federal, state, or local laws.

This policy applies to all terms and conditions of employment including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.