IT Web Developer, Sr

Job# : 3018076

Job Description :

Job Overview and Responsibilities

The UX Designer will lead the design strategy for digital properties, leveraging human-centered design and an insights-led approach to create meaningful and cohesive customer digital experiences. This role drives user experience strategy and design across a portfolio of owned media and reports to the Senior Manager, Digital Experience & Platforms.

Working closely with product owners, business stakeholders, and the Brand and Marketing team, the UX Designer will evolve the strategy for digital acquisition and customer account management experiences, improving key journey metrics.

Core Responsibilities

• Partner with product and technology teams to identify opportunities and improvements, driving continuous innovation across digital experiences.
• Reframe strategic questions, generate possibilities, and leverage research to establish customer value propositions.
• Utilize prototyping and usability studies to validate customer desirability, while collaborating with stakeholders to develop experience roadmaps for now, next, and future timeframes.
• Provide direction and hands-on management of our Figma account that supports digital channels.
• Drive alignment and buy-in across senior executives through effective storytelling and strong UX value propositions.
• Ensure digital customer touchpoints are consistent with Gexa’s UX and brand standards.
• Create and maintain style guides for the portfolio of retail brands.

Qualifications

What’s needed to succeed (Minimum Qualifications) :

What will help you propel from the pack (Preferred Qualifications) :

Prior experience in the retail electricity provider space

EEO Employer

Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at or 844-463-6178.

Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing® in Talent Satisfaction in the United States and Great Place to Work® in the United Kingdom and Mexico. Apex uses a virtual recruiter as part of the application process. Click here for more details.

Apex Benefits Overview :   Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses / books / seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our ‘Welcome Packet’ as well, which an Apex team member can provide.