Healthcare Delivery ManagerVirtualVocations • Norcross, Georgia, United States
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Healthcare Delivery Manager
VirtualVocations • Norcross, Georgia, United States
[job_card.variable_days_ago]
[job_preview.job_type]
- [job_card.full_time]
[job_card.job_description]
A company is looking for a Delivery Manager (Healthcare TechOps - Applications).
Key Responsibilities
Manage operational excellence for technology delivery and customer-facing technology operations
Generate SLA / Operational reports and drive issue resolution for incidents
Oversee day-to-day production support for a mid-size HealthPlan, including core administrative systems and vendor management
Required Qualifications
Bachelor's degree or higher in a business or technical field, or equivalent experience
6+ years of experience in managing a customer-facing production support environment
Experience with healthcare payer platforms and SaaS providers is essential
Strong experience with service management tools, SLA tracking, and operational reporting
Experience with SQL and familiarity with ITIL practices is required
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Manager Healthcare • Norcross, Georgia, United States
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