Strategic Account Manager

Strategic Account Manager

The Strategic Account Manager will be responsible for retaining Axalta Coating System's key collision shop customers. They will maintain and ensure Axalta, our distributors, and customers, are delivering on all elements of the business agreement with their predefined customer base. This is a remote-based role, ideally based in Chicago, Northwest Indiana or Southwest Michigan area covering a territory from Wisconsin, Illinois, Michigan, Indiana & NW Ohio.

Key Responsibilities :

• Understanding the key elements of the business agreement with the account.
• Create a mechanism to measure Axalta's performance to our promised deliverables
• Periodically re-assessing the customer need to refine the evolving company-wide strategic plan.
• Setting of reasonable KPI goals company-wide and per location.
• Monthly tracking of necessary data to analyze performance.
• Collaborate to jointly create a strategic plan.
• A consistent strategic focus should be on plans to optimize material gross profit or to reduce the liquid cost per hour.
• Provide in depth consultative support relative to top line sales, company-wide SOP's, and their internal leadership development to be a part of the customer's long term success.
• Facilitate process improvement roundtables with key staff, as required.
• Coordinate periodic meetings to review the strategic account plan, their goals and the milestones.
• As customers or locations are added, to lead the paint conversion effort and solicit the distribution resources to help in the effort.
• Following the conversion, to lead the process of getting them set up with the value-added resources Axalta provides.

Job Requirements :

Other Information :

Our Company :

Axalta has remained at the forefront of the coatings industry by continually investing in innovative solutions. We engineer technologies that protect customers' products whether they are battling heat, light, corrosion, abrasion, moisture, or chemicals and add dimension and beauty with colorful finishes. We have a vast and ever-evolving portfolio of brands primed to play an important part in everything from modernizing infrastructure around the world to enabling the next generation of electric and autonomous vehicles.

Axalta operates its business in two segments : Performance Coatings and Mobility Coatings, which serve four end markets, including Refinish, Industrial, Light Vehicle and Commercial Vehicle, across North America, EMEA, Latin America and Asia-Pacific. Our diverse global footprint allows us to deliver solutions in over 140+ countries and coat 30 million vehicles per year. We've recently set an exciting 2040 carbon neutrality goal, in addition to 10 other sustainability initiatives, and we take pride in working with our customers to optimize their businesses and achieve their goals.