Patient Registration Specialist - Patient Access • Days - 20hrs / wk

Patient Registration Specialist - Patient Access

Patient Registration Specialists demonstrate excellent customer service, perform efficient and quality work, create the ideal experience for our patient and families, and contribute toward an encouraging and positive workplace culture. They ensure personal, demographic, and insurance information is obtained from the patient or their representative and accurately entered into the electronic health record. Patient Registration Specialists also verify eligibility of patient insurance to ensure it is active for the appropriate date of service and work collaboratively with patients and insurance companies when a potential billing issue exists.

Requirements :

• High school diploma or G.E.D.
• Associate or bachelor's degree or equivalent experience and education, preferred.
• One year or more of work experience in a customer service setting with an excellent attendance and punctuality record.
• Work experience in a health care environment, preferred.
• Knowledge of group health plans, government health plans, automobile and workers compensation plans, preferred.
• Customer-focused interpersonal and communication skills.
• Computer literacy and ability to enter a substantial amount of data while maintaining a high level of accuracy.
• Work independently in a rapidly changing environment.
• Adhere to high standards of teamwork by demonstrating adaptability, flexibility, and consistently sharing information and resources with others.
• Demonstrate dependability, initiative, ability to prioritize, and ability to accept direction.
• Maintain professional oral and written communication skills. Spell accurately and use proper grammar.
• Maintain the highest level of customer service, confidentiality, data integrity, and compliance.
• Meet departmental requirements pertaining to attendance and performance.
• Meet annual competencies timely.

Essential Functions and Responsibilities :