Vendor Operations Manager
Employment Type : Full Time
Location : Remote (Based in the U.S.)
Pay Range : Negotiable
Job Number : JO-2512-2797
Primary Function
The Vendor Operations Manager supports the Enterprise Marketing Organization by managing key components of the third-party vendor portfolio. This role serves as the operational link between internal marketing teams and external vendors, ensuring compliance, effective communication, and the successful execution of vendor engagements. The coordinator will help to optimize vendor relationships, streamline processes, and support governance routines to reduce risk and enhance marketing operations.
Duties & Responsibilities
Oversee assigned areas of Enterprise Marketing's Third-Party Portfolio
Support Third Party Engagement Managers (TPEMS) with contract management, data transmission, issue remediation, and education
Identify opportunities to optimize the vendor portfolio, eliminate duplication, and streamline processes using data-driven recommendations
Serve as a conduit to the Third Party Management team and support governance routines, including Third Party Risk Council Governance
Vet, onboard, and offboard new and existing third-party vendors
Act as the primary point of contact between TPEMS, Enterprise Data teams, Global Third Party, and Risk partners
Deliver ongoing reporting related to vendor operations, aggregating data from multiple sources and providing insights and recommendations
Skills & Qualifications
Expertise in vendor management, vendor operations, or similar function
Strong understanding of risk assessment and relevant controls within vendor relationships
Ability to support marketing teams in fostering productive and compliant vendor partners
Knowledge of marketing operations and marketing processes preferred
Excellent communication, organizational, and analytical skills
Strong attention to detail and ability to manage multiple projects simultaneously
Education & Experience
Bachelor's degree in Marketing, Business Administration, or a related field preferred
5+ years of experience in vendor operations management, marketing operations, project management, or related backgrounds preferred
Diversity Inclusion & Customer Service Statement
TeamPeople, a division of System One, is an organization dedicated to providing superior customer service. Outstanding customer service encompasses everything from performing the technical, creative and operational aspects of our jobs to the best of our ability, to going the extra mile to assist our customers and colleagues in any way. TeamPeople not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan.
We respect, value and celebrate the unique attributes, characteristics and perspectives that make each person who they are. We also believe that bringing diverse individuals together allows us to collectively and more effectively address the issues that face our customers. It is our aim, therefore, that our partners, strategies and investments reflect these core values. TeamPeople is dedicated to providing superior customer service and is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.
Manager Manager • Richmond, VA, US