System Administrator (Tableau / Power BI - Must) - Dallas, TX (Onsite)_onlyxoriant W2

Xoriant is an equal opportunity employer. No person shall be excluded from consideration for employment because of race, ethnicity, religion, caste, gender, gender identity, sexual orientation, marital status, national origin, age, disability or veteran status.

Title : System Administrator – Tableau / BI

Location : Dallas, TX

Duration : 6+ Months

Pay : Market Rate (Only Xoriant W2)

Position Summary

We are seeking a highly technical System Administrator with expertise in BI platforms (Tableau / Power BI / Looker) and hands-on experience managing telematics or fleet technology systems. This role is responsible for supporting and optimizing the end-to-end telematics ecosystem, including device lifecycle management, data integrations, dashboard performance, and system configuration. The ideal candidate will possess strong diagnostic skills, proficiency in BI tooling, and the ability to manage both hardware and software operational workflows.

Technical Responsibilities

• Monitor and triage incoming requests via the telematics support queue, ensuring SLA compliance and rapid incident resolution.
• Administer user roles, access controls, and system configuration settings within Tableau dashboards and related BI environments.
• Continuously monitor telematics device telemetry, connectivity, and operational health; identify anomalies and perform proactive maintenance to reduce downtime.
• Coordinate complete hardware lifecycle management including device procurement, logistics tracking, inventory control, shipment reconciliation, and RMA processing.
• Diagnose hardware communication failures, firmware issues, telematics signal discrepancies, or configuration mismatches; execute corrective actions or coordinate vendor support.
• Design, develop, and optimize Tableau dashboards with an emphasis on performance tuning, advanced calculations, data modeling, and multi-source integration.
• Generate and maintain comprehensive technical documentation including SOPs, user guides, troubleshooting workflows, and operational process diagrams.
• Collaborate with cross-functional teams such as IT, fleet operations, vendors, and field teams to ensure system scalability, reliability, and data integrity.

Required Technical Skills

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