Billing Specialist

Billing Specialist

Join the Fire Safety First Team!

FSF has been successful in serving SoCal's fire protection needs for nearly 50 years. Since then, we have grown into a dynamic team of creative minds and professionals with years of industry practice. FSF offers a fun and collaborative work environment where individuals are given the opportunity to learn and grow!

Job Summary :

The Billing Specialist plays a key role in the Accounting Department helping to contribute to the company's financial strength by analyzing, managing and interacting with all the open accounts to reconcile invoices.  The Billing Specialist drives data entry to optimize the cloud-based software system ensuring accurate and timely processing for receivables and recording of financial information. The position plays a vital part in enhancing the company's infrastructure and has the capability to contribute to the strength and sustainable growth of Fire Safety First.

Essential Duties and Responsibilities :

• Prepares and issues accurate invoices based on agreements, contracts, or work orders.
• Maintain and update customer account information, including contact details and payment preferences
• Investigate billing discrepancies, errors, or disputes in coordination with customers and internal teams.
• Addresses customer inquiries related to billing, payments, and account details promptly and professionally.
• Collaborate with customer service teams to streamline billing processes and resolve issues.
• Achieves goals set forth by supervisor regarding error-free work, transactions, processes, and compliance requirements.
• Performs other tasks or projects assigned by supervisor.
• Contributes to team effort by accomplishing and achieving results.
• Identifies change in processes and the optimal application to promote efficiency.
• Achieves department goals and metrics

Experience / Training / Education :

Job Type :

Benefits :

About the Company :

Fire Safety First is a full-service fire protection company serving all of Southern California. We strive to deliver fire protection and life safety solutions that protect people and assets from harm so that our communities continue to prosper. We specialize in the installation, repair, testing, and inspection of fire sprinkler systems, fire alarm systems, fire extinguishers, backflow preventers, underground fire lines, and more. Our company is growing and looking for talented individuals to join us in our mission!

Fire Safety First is committed to a respectful and purposeful work environment; this includes each team member taking responsibility for the greater good of the company and its goal to provide exceptional customer service. Each team member is expected to strive for excellence in all aspects of their work.

Additionally, Fire Safety First is an Equal Opportunity Employer; we proudly promote a diverse workforce and do not discriminate. We encourage all employees and applicants who meet the position requirements to apply for advancement within the organization regardless of race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Harassment or inappropriate behavior of any kind is not tolerated and could be grounds for termination.

If assistance or an accommodation due to a disability is needed, please discuss with Human Resources and / or the hiring manager.