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Sr. ServiceNow Engineer (Remote)
Sr. ServiceNow Engineer (Remote)Trace3 • Irvine, California, USA
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Sr. ServiceNow Engineer (Remote)

Sr. ServiceNow Engineer (Remote)

Trace3 • Irvine, California, USA
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Who is Trace3

Trace3 is a leading Transformative IT Authority providing unique technology solutions and consulting services to our clients. Equipped with elite engineering and dynamic innovation we empower IT executives and their organizations to achieve competitive advantage through a process of Integrate Automate Innovate.

Our culture at Trace3 embodies the spirit of a startup with the advantage of a scalable business. Employees can grow their career and have fun while doing it!

Trace3 is headquartered in Irvine California. We employ more than 1200 people all over the United States. Our major field office locations include Denver Indianapolis Grand Rapids Lexington Los Angeles Louisville Texas San Francisco.

Ready to discover the possibilities that live in technology

Come Join Us!

Street-Smart - Thriving in Dynamic Times

We are flexible and resilient in a fast-changing environment. We continuously innovate and drive constructive change while keeping a focus on the big picture. We exercise sound business judgment in making high-quality decisions in a timely and cost-effective manner. We are highly creative and can dig deep within ourselves to find positive solutions to different problems.

Juice - The Stuff it takes to be a Needle Mover

We get things done and drive results. We lead without a title empowering others through a can-do attitude. We look forward to the goal mentallymapping outevery checkpoint on the pathway to success and visualizing what the final destination looks and feels like.

Teamwork - Humble Hungry and Smart

We are humble individuals who understand how our job impacts the companys mission. We treat others with respect admit mistakes give credit where its due and demonstrate transparency. We bring the weather by exhibiting positive leadership and solution-focused thinking. We hug people in their trials struggles and failures not just their success. We appreciate the individuality of the people around us.

ABOUT THE ROLE :

The ServiceNow Engineer will serve as a vital technical resource responsible for developing and deploying robust integrations between ServiceNow and NetSuite SuiteBilling as well as other third-party platforms. This hands-on role requires deep technical expertise in ServiceNow strong integration skills and close collaboration with cross-functional stakeholders to ensure secure scalable and high-performing solutions that advance Trace3s business objectives.

WHAT YOULL DO :

  • Design develop and customize ServiceNow applications including modules workflows business rules UI policies client / server-side scripts and ACLs.
  • Leverage ServiceNow Flow Designer and Workflow Editor along with scripting tools to automate TPSM and other enterprise processes critical to billing and financial operations.
  • Implement and enforce role-based access controls (RBAC) and maintain secure data boundaries especially in domain-separated or multi-tenant environments.
  • Monitor and optimize ServiceNow platform performance ensuring scalability and efficient operation across development testing and production environments.
  • Collaborate closely with business stakeholders functional teams and IT leadership to gather technical requirements translate them into system configurations or scripts and deliver end-to-end solutions.
  • Create and maintain technical documentation for integrations workflows and configurations; provide training and Tier 2 / 3 support to administrators and power users as needed.
  • Support Multi-Tenancy & Domain Separation project and solution once live in system.

QUALIFICATIONS & INTERESTS :

  • Bachelors degree from an accredited university or equivalent experience.
  • ServiceNow Certified System Administrator (CSA) required
  • 5 years experience with ServiceNow platform administration development and customer integrations.
  • 3 years of experience integrating ServiceNow with third-party systems such as NetSuite Active Directory and Azure.
  • 5 years experience with ServiceNow modules including ITSM ITOM CSM and others.
  • 5 years experience with ServiceNow security models ACLs and domain-specific configurations.
  • 5 years experience with JavaScript Glide API REST / SOAP web services and MID Server configurations.
  • Strong analytical and problem-solving skills with the ability to understand complex business processes and technical requirements.
  • Excellent communication and interpersonal skills with the ability to work effectively with diverse stakeholders.
  • Strong organizational skills and the ability to manage multiple and changing priorities while meeting deadlines.
  • Excellent written and verbal communication skills.
  • Hands on experience with ServiceNow upgrades cloning and patching processes
  • Knowledge of ITIL DevOps and Agile methodologies.
  • Experience with ServiceNow Performance Analytics and Reporting.
  • Certified Application Developer (CAD) and Certified Implementation Specialist (CIS)
  • Actual salary will be based on a variety of factors including location experience skill set performance licensure and certification and business needs. The range for this position in other geographic locations may differ. Certain positions may also be eligible for variable incentive compensation such as bonuses or commissions that is not included in the base salary.

    Estimated Pay Range

    $120000 - $130000 USD

    The Perks

  • Comprehensive medical dental and vision plans for you and your dependents
  • 401(k) Retirement Plan with Employer Match 529 College Savings Plan Health Savings Account Life Insurance and Long-Term Disability
  • Competitive Compensation
  • Training and development programs
  • Stocked kitchen with snacks and beverages
  • Collaborative and cool culture
  • Work-life balance and generous paid time off
  • Our Commitment

    At the core of Trace3s DNA is our people. We are a diverse group of talented individuals who understand the importance of teamwork and demonstrating leadership character and passion in all that we do.

    Were committed to fostering an inclusive workplace where everyone feels respected valued and empowered to grow. We recognize that embracing diversity drives innovation improves outcomes fosters collaboration boosts teammate satisfaction and builds a more inclusive culture.

    As an equal opportunity employer Trace3 bases all employment decisions based on individual qualifications merit and business requirements. We do not engage in discrimination on the basis of race color religion sex (including gender identity sexual orientation and pregnancy) national origin age (40 or older) disability genetic information or any other characteristic protected by federal state or local law.

    Any demographic information provided is strictly voluntary kept confidential in accordance with Equal Employment Opportunity (EEO) regulations and will not be used in employment decisions including hiring promotions or mentorship programs. We are committed to providing equal employment opportunities for all.

    If you require a reasonable accommodation to complete the application process or participate in an interview please email .

  • To all recruitment agencies : Trace3 does not accept unsolicited agency resumes / CVs. Please do not forward resumes / CVs to our careers email addresses Trace3 employees or any other company location. Trace3 is not responsible for any fees related to unsolicited resumes / CVs.
  • Required Experience :

    Senior IC

    Key Skills

    ASP.NET,Health Education,Fashion Designing,Fiber,Investigation

    Employment Type : Full Time

    Experience : years

    Vacancy : 1

    Monthly Salary Salary : 120000 - 130000

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