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Operations Manager (Education)
Operations Manager (Education)OBRIO • Worcester, MA, US
Operations Manager (Education)

Operations Manager (Education)

OBRIO • Worcester, MA, US
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  • [job_card.full_time]
[job_card.job_description]

Education Operations Manager

We are developing Nebula the biggest brand in the spiritual niche. Nebula has over 60 million users worldwide and has been ranked as the ? 1 lifestyle app of the day in the Apple Store and Play Market in the USA, Canada, and Australia several times. Nebula is available on iOS, Android, and Web.

Our mission is to make people happier by improving the quality of their relationships. Additional important metrics :

Our team consists of more than 300 talented professionals whose ambitions and striving for success help us build the best products on the market. We have offices in Kyiv and Warsaw.

Here are some details we would like to share with you :

  • Nebula is #1 in its niche in terms of downloads and revenue targets;
  • 60 million users worldwide;
  • Users from 50+ countries;
  • 4.8 our average AppStore rating (with more than 215 thousand ratings).
  • OBRIO's achievements and team's expertise were shared in Tier-1 international and Ukrainian media, organizations, and brands such as Forbes Ukraine, TechCrunch, VECTOR, The Next Web, Tech.eu, Entrepreneur Media, Fast Company, AIN, IT Arena, MEGOGO, DOU, Projector Institute.

We are looking for an Education Operations Manager who will enhance the performance of Supply experts and optimize learning processes. In this role, you will collaborate with coaches, track key metrics (activation, engagement, retention), remove bottlenecks in training, and ensure smooth collaboration with stakeholders. Your mission is to turn insights into actions building processes that improve learning efficiency and deliver measurable business results.

Your Impact :

  • Build and execute learning strategies aimed at increasing user activation, engagement, and retention.
  • Translate user research and insights into scalable educational initiatives and track their impact on key business KPIs.
  • Set up effective operational flows for education, ensuring high efficiency and continuous improvement.
  • Design, implement, and optimize educational processes, focusing on quality, automation, and alignment with business priorities.
  • Work closely with Product, QC, Supply Ops, and other key teams to ensure training programs are relevant and up-to-date.
  • Lead cross-functional learning initiatives, integrating product changes and user feedback into educational programs.
  • Launch and manage learning projects end-to-end from ideation and planning to execution and performance evaluation.
  • Support innovation by exploring and implementing AI-based training tools and automation solutions.
  • Manage and develop your own team of Education Specialists, fostering a culture of ownership, excellence, and growth.

    • About You :

  • 3+ years of experience as an Education Operations Manager or Operations Manager.
  • Strong track record of building operational processes and measuring performance based on data.
  • Solid analytical mindset and ability to read and interpret KPIs to inform decisions.
  • Experience or strong interest in Learning & Development, training frameworks, and educational content creation.
  • Excellent organizational and problem-solving skills, with a hands-on "can-do" approach.
  • English level : Upper Intermediate (B2+) or higher.
  • You're adaptable, proactive, and able to work autonomously while keeping strategic focus.
  • You understand that education is not a separate product, but a powerful tool to drive business outcomes.

    • Our benefits :

  • Benefit from the flexibility to work from anywhere in the world;
  • Work from the comfort of your home or from one of our offices in Kyiv or Warsaw. The choice is yours!
  • Enjoy 20 annual vacation days and unlimited sick leave, all covered by the company;
  • Don't worry about getting the right equipment, we've got you covered if necessary;
  • Stay healthy with access to a corporate doctor online, and health insurance options in Ukraine or a fixed amount towards insurance abroad after your probation period;
  • Keep learning with our extensive corporate library, internal online meetings, and lectures;
  • Grow your skills with our training compensation program;
  • Take advantage of our supportive corporate culture, including assistance with relocation, advice on legal stay abroad, housing support, and help for third-country nationals;
  • Have fun with our online events and team-building activities.

    • Here's what our hiring journey looks like : Initial Screening Skills Assessment Team Interview Final Check Job Offer.

    Let's team up and reach for the stars together!

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