Senior Implementation Specialist

A company is looking for a Senior Implementation Specialist to guide large customers through onboarding and implementation processes.

Key Responsibilities

Manage the customer implementation journey, ensuring timely completion of project milestones

Facilitate onboarding and training sessions tailored to customer needs

Advise customers on best practices and support them through change management processes

Required Qualifications

Experience in project management, particularly with multiple customer projects

Comfortable in customer-facing roles, facilitating workshops and executive discussions

Consultative approach with the ability to listen and challenge existing processes

Experience with data management and system integrity during migrations

Adaptable and resilient in dynamic environments