Pharmacy Operations Regional Manager
Location : Tampa, Florida Organization : Tampa Family Health Centers (TFHC)
About Tampa Family Health Centers
At Tampa Family Health Centers, healthcare is more than a service-it's our mission. As a Federally Qualified Health Center (FQHC), we provide quality, caring, and accessible healthcare to a culturally diverse community across Hillsborough County. Our team thrives on innovation, compassion, and positive change , and we are proud to be recognized as a leader in empathy-driven care.
Joining TFHC means becoming part of a mission-driven organization where professionals receive the training, recognition, and support they need to grow and thrive while making a lasting impact in their community.
Position Summary
We are seeking a Pharmacy Operations Regional Manager to oversee and optimize pharmacy operations across multiple locations. This role ensures the smooth execution of daily operations, promotes strategies for effective and timely patient care, and provides leadership in supply chain management, pharmacy systems, patient support, and billing practices. The manager will foster collaboration, drive performance improvement, and uphold compliance with all regulatory standards.
Essential Responsibilities
- Contribute to strategic and financial planning for pharmacy operations
- Develop and support a vision for building dedicated teams and patient relationships
- Establish performance and quality improvement criteria; conduct routine evaluations of pharmacy performance
- Develop and implement onboarding and ongoing training programs
- Provide coaching and guidance to team members to enhance patient experiences
- Foster a collaborative work environment that promotes teamwork and communication
- Evaluate and optimize workflows for efficiency and consistency
- Implement strategies to improve patient experience, medication adherence, and pharmacy goals
- Ensure compliance with HIPAA, TFHC policies, and state / federal regulations
- Manage PTO, timecards, attendance, and staffing for Pharmacy Managers
- Collect, analyze, and disseminate performance data to drive accountability
- Recommend improvements to information systems and technology for performance tracking
- Manage patient complaints effectively and implement preventive solutions
- Maintain clean, organized work environments and adherence to company policies
- Support TFHC's Mission, Vision, and Values in all aspects of pharmacy operations
Qualifications
PharmD degree required; Florida Pharmacist license in good standingCurrent BLS certificationMBA, MHA, MPH, or residency in Pharmacy Administration preferred (or equivalent experience)340B program experience required; certification preferred5-8 years of healthcare pharmacy leadership experience or ambulatory / pharmacy administration residencySkills & Abilities
Experience managing multiple pharmacies; FQHC or hospital experience preferredStrong knowledge of pharmaceutical terminology and calculationsProficiency in Microsoft Office (Word, Excel, Outlook)Ability to navigate and enter data into electronic health recordsStrong communication, leadership, and problem-solving skillsAbility to work effectively with diverse social, economic, and ethnic populationsBenefits & Rewards
TFHC offers a comprehensive benefits package designed to support your well-being and professional growth :
Medical, Dental, and Vision InsuranceLife and Disability InsuranceGenerous PTO and 7 paid company holidays401(k) program with employer contribution after one yearCompany-paid Malpractice Insurance with Tail CoverageCME Days and professional development supportBase salary plus productivity incentivesStudent Loan Repayment options through NHSCWhy Tampa?
Ranked among the Top 5 Best Places to Live in Florida , Tampa offers year-round sunshine, world-class beaches, and a vibrant cultural scene. With three professional sports teams, diverse dining, and endless family-friendly activities, Tampa is the perfect place to live, work, and thrive .
Join Us
If you're ready to embark on a career journey that's more than just a job, apply today and become part of a team that's redefining healthcare in Tampa Bay.