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Customer Success Manager
Customer Success ManagerVirtualVocations • Port Saint Lucie, Florida, United States
Customer Success Manager

Customer Success Manager

VirtualVocations • Port Saint Lucie, Florida, United States
[job_card.30_days_ago]
[job_preview.job_type]
  • [job_card.full_time]
[job_card.job_description]

A company is looking for a Client Success Manager.

Key Responsibilities

Serve as the primary partner for a portfolio of SMB clients, driving adoption, retention, and measurable business outcomes

Analyze client performance data and deliver strategic recommendations for digital marketing and campaign execution

Lead onboarding, quarterly reviews, and ongoing success planning while collaborating cross-functionally to enhance client experience

Required Qualifications

3+ years of Customer Success or Account Management experience in a SaaS environment

Proven background in digital marketing, including campaign optimization and customer engagement strategies

Hands-on experience with email and SMS marketing platforms and CRM systems such as Salesforce

Strong program management skills, capable of leading projects from planning through execution

Experience in e-commerce, digital marketing, or highly regulated industries is strongly preferred

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Customer Manager • Port Saint Lucie, Florida, United States

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