Senior Analyst, Policies, Procedures, and Controls (PP&C)

Senior Analyst, Policies, Procedures, and Controls

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.

Key Responsibilities

Support Policies, Procedures and Controls within Pharmacy Services Finance leveraging notifications and escalation as needed to meet internal and external requirements. Provide support to address and resolve any concerns or escalations within the department, especially when resolution requires expertise in Policies, Procedures, Standard Operating Procedures, or SOX Controls. Work directly with Internal Audit Teams to ensure timely support of SOX and SOC Control testing. Ensure support and evidence is accurate and timely. Monitor the support for potential gaps in process. Work closely with PP&C Process Manager and Control Owners to close out potential audit findings identified through SOX Testing and Internal Audit Inspections performed by our SOX Control Assurance Team, internal and external Auditors. Support SOX testing as an initiative-taking approach to ensure Controls are functioning as designed. Ensure Policies and Procedures related to PS Finance Controls meet compliance requirements as specified by the Compliance Adherence Team. Work closely with business area Subject Matter Experts (SMEs) to ensure all Policies and Procedures are fully reviewed annually and process change(s) mid-cycle are documented timely to maintain integrity of all Policies and Procedures. Manage the internal P&P Portal submission and approval process, ensuring all enterprise compliance requirements are met. Provide formatting and editing support as needed. Work with Business Process Owners and SMEs to provide expertise and guidance on developing new Policies / Procedures and Standard Operating Processes. Work with business process owners to ensure the attestation of Policies and Procedures in their business area. Oversee external distributions by securing necessary approvals and ensuring that documents adhere to redaction standards before being shared externally. Assist in enhancing processes by engaging in projects with Process Improvement (PI) teams, identifying requirements for any missing documentation, and addressing those gaps to ensure that processes are documented and stored on the SharePoint site.

Required Qualifications

2+ years of experience in financial operations, healthcare and / or service operations Ability to build strong relationships with business partners to provide value add consultation Must possess the ability to pay close attention to details and assess risks to prevent gaps in organizational processes

Preferred Qualifications

Experience in an Audit, Compliance and / or Quality role Experience in healthcare industry, including health insurance, PBM or pharmacy services Experience in highly regulated industry and compliance environment Experience with overly complex, inter-connected systems and business processes Ability to work independently Strong interpersonal and organizational skills Strong written and verbal communication skills Strong writing skills

Education

Bachelor's degree required

Anticipated Weekly Hours

40

Time Type

Full time

Pay Range

The typical pay range for this role is : $46,988.00 - $122,400.00 This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.

Great Benefits for Great People

We take pride in our comprehensive and competitive mix of pay and benefits investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include : Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan. No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching. Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.