Sales Lead -Santa Monica

Sales Lead - Santa Monica

The Salvation Army (TSA) Adult Rehabilitation Center (ARC) is a no-fee program to assist men & women in their journey to complete our rehabilitation program. We are grateful for the contributions our valued employees make toward the maintenance and effectiveness of the programs. The organization is indebted to and dependent on the diligence and devotion of its employees.

Become part of the dedicated Retail Team at The Salvation Army! Together we can continue to serve and impact our local community, through the commitment to "Do The Most Good" at our Santa Monica Thrift Store, which supports the Adult Rehabilitation Program. This is an opportunity to promote a positive shopping / donor experience, enhance customer service, problem-solving and teamwork skills, while contributing to the success of our Program and its participants.

As our enthusiastic and hardworking Sales Lead, you will be responsible for (but not limited to) :

• Taking an active role and partners with the Store Manager in the day-to-day operation of the store.
• Assuming responsibility for all day-to-day store operations in the absence of the Store Manager and Assistant Manager.
• Providing coaching, training and development to the Store Employees.
• Ensuring Customer / Donor needs are met by maintaining good Customer / Donor / Community relations; complaints are resolved; and service is quick and efficient.
• In absence of Store Manager and Store Assistant Manager, communicate any personnel issues with District Sales Manager.
• In absence of Store Manager and Store Assistant Manager, coordinate daily morning and shift change team meetings.
• Ensures store is maintained and adequate inventory levels on hand. Ensure timely completion of regular and accurate Rag Out from the sales floor.
• BRP (Back Room Processing) - Ensuring that Material Handlers are working effectively and efficiently to meet daily processing goals.
• Donation Attendant (s) - In absence of Store Manager, ensures that the Donation Attendants are working effectively and efficiently as outlined in the Donation Attendant Job Description.
• Responsible for adequate amount of change at the beginning of each day, safeguarding cash in registers, and banking of cash receipts as per ARCC policy.
• Implement appropriate loss prevention measures as directed.
• Perform other written and / or verbal duties as may be assigned by Management.

Qualifications to be considered for this position :

Physical Demands :

Schedule

Our stores operate 7 days per week. Work schedules are determined by Management and employee must be flexible to always ensure adequate store coverage. Part-time employees may be scheduled to work any shift including evenings, weekends, and holidays.

Travel Required

Yes. Time to time assist in other local stores when short staffed / meetings.