Shift Leader

Job Description

Job Description

Position Summary : This position is fully accountable for the profitable consistent operations execution of a specific shift designated by the Owner / General Manager while adhering to all company guidelines and regulations. The Shift Lead reports to the owner / General Manager.

Essential Functions :

Ø Ensure the restaurant is in full compliance with all local, state and federal regulations

Ø Ensure knowledge, adherence and enforcement of all Firehouse Subs Policies and Procedures

Ø Ensure the profitability of the business by operation shifts within established guidelines and requirements for food cost, labor, controllables, utilities and sales growth.

Ø Provide leadership to the restaurant team to consistently meet standards of superior customer service, quality and cleanliness while embracing the Firehouse Subs "Culture" of a cheerful and fun work environment. Leadership and professionalism includes however, not limited to, no fraternization of any kind with crew members.

Ø Be the “Role Model” for delivering operations excellence.

Ø Assist the General Manager in coordinating and implementing current operations game plans and company initiatives in a profitable and timely manner.

Ø Participate in interviewing, training and disciplining employees under the guidance of the general manager.

Ø Ensure all required programs, reports and legal documents are accurate, complete and accomplished on schedule.

Ø “Be Ready”, “Be Focused”, “Be Here”!

Ø Understand and demonstrate the behavior of the Concept of “Customer Comes First, Dining Room Second, Everything Else is Last”

Supporting Duties :

• Able to work on his / her feet for extended periods of time
• Able to lift up to 50 lbs
• Maintain awareness and participation in community affairs to take advantage of sales and public relations opportunities
• Represent Firehouse Subs in a professional and positive manner at all times
• Communicate effectively to Owners, General Manager and Firehouse Subs Home Office Personnel all issues and opportunities which may impact business
• Maintain restaurant equipment in full working order and communicate problems immediately to Owner / General Manager
• Ability to analyze business trends and help develop plans / implement plans for success. Any other duties assigned by General Manager / District Manager / Owners.

Job Types : Full-time, Part-time

Pay : $13.50 - $15.00 per hour

Benefits :

Restaurant type :

Shift :

Weekly day range :

Experience :

Work Location : In person

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