Shift Leader

divh2Shift Leader / h2pAs a Shift Leader, youre the one turning up the heat! Youll lead your team to ensure exceptional service and smooth operations during your shift. With your passion and attention to detail, youll create fire-grilled experiences that keep guests coming back while growing as a leader. Ready to ignite your flamin good career? / ph3Position Purpose / h3pThe Shift Leader oversees the daily operations of the restaurant during assigned shifts and in the absence of the General Manager or Assistant Manager, ensuring exceptional customer experiences and that team members adhere to company standards. / ph3Essential Duties and Responsibilities / h3pManage restaurant opening and closing procedures, including security protocols. Coordinate crew tasks for setup, food prep, and cleaning. Conduct inventory checks and update the inventory system. Handle food deliveries, ensuring accuracy in inventory records. / ppEnsure customer service and speed of service metrics meet company goals and standards. Maintain restaurant cleanliness according to EPL and health code safety standards. Ensure adherence to safety practices and Quality, Service, Cleanliness (QSC) standards. / ppPrioritize team members tasks during shift. Ensure that break policies are followed for self and others by communicating with team members about breaks and serving as a breaker, as needed. Adjust shift staffing based on sales volume for productivity. Monitor and adjust food production, consulting with the Area Leader for guidance as needed. / ppTrain and support team members on new products and operational procedures. Manage restaurant operating duties such as assigning and opening cash registers, handling phone calls, verifying catering orders, and overseeing company funds. Conduct safe and cash drawer audits, prepare deposits, consult with the Area Leader for support and guidance in ensuring compliance with operational procedures while on the shift. / ppContinuously strive to meet or exceed customer expectations and satisfaction. Greet and assist customers with their orders in a friendly and helpful manner. Perform other duties as assigned by management to support restaurant operations. / ph3Qualifications Education, Experience, License / Certifications / h3pTo perform this job successfully, an individual must be able to satisfactorily perform the essential functions of the job. Reasonable accommodation will be provided to enable individuals with disabilities to perform the essential functions of the job. The requirements listed below are representative of the education and / or experience required. / ppEducation / Work Experience : High school diploma or equivalent (GED) preferred. Must be certified on all EPL SPECS positions or must have 1 or more years of restaurant supervisory experience and pass the EPL Food Safety Audit (FSA) class after hire. / ph3Whats in it for you? / h3ulliCompetitive pay / liliNo overnight hours / liliFree meal during your shift / liliEmployee discount on food / liliExcellent career growth potential (we promote from within) / liliFlexible Scheduling : Full-Time or Part-Time hours / liliMedical, Dental, and Vision Insurance

• / lili401(K) Plan with match and immediate vesting (must be at least 21 to participate) / liliPaid vacation
• / liliPaid sick time / liliEmployee Assistance Program / liliFlexible spending accounts, Legal Insurance, and Pet Insurance
• / liliDiscounts on theme parks, movie tickets, sports events, hotels and more... / li / ulp
• Eligibility for these benefits is based on the number of average hours worked per week within a 12-month period. / pp
• Eligibility begins after completing at least 12 months of employment, averaging 33 hours of work per week. / ph3Why work for us? / h3pWhen it comes to our people, our motto is : Let them cook. In fact, we see you as our secret ingredient. While our chicken is fire, its our people Who set us ablaze. Youre the ones bringing the passion, ideas and energythe flavorwhether cooking in the restaurant or working in the support center. Thats why we take pride in providing a place where you can express, develop and belong all while enjoying a healthy balance. Here, fire-grilled chicken makes flamin good careers. / p / div