Chief Innovation Officer

Description

County National Bank (CNB) is an independent, locally owned, community bank that is successful and growing whose mission is to "sustain its deep commitment to the community and its traditions of excellence in all aspects of banking and provide outstanding client service and solid financial performance."

We invite you to share in our mission and vision as a community banker, making a difference in your community while experiencing excellent benefits and career opportunities.

CNB is looking for a qualified, motivated, and client- and team-focused individual to join our team as a Chief Innovation Officer. This position will be ON-SITE within our Hillsdale, Jackson, Kalamazoo or Lenawee Markets and will have the opportunity for occasional remote work as appropriate.

JOB SUMMARY

The Chief Innovation Officer (CIO) is responsible for overseeing and optimizing the Bank's day-to-day operations. This individual ensures all internal operational processes are efficient, effective, and align with the bank's strategic goals. The CIO reports directly to the Chief Executive Officer (CEO) and is a key member of the senior leadership team.

DUTIES

• Direct and manage the bank's operational departments, including Bank Operations, Loan Operations and Loan Administration.
• Identify opportunities to enhance efficiency and reduce costs while ensuring operational processes maintain high client service standards.
• Lead change initiatives to ensure that the organization remains agile through the implementation of new technologies and process enhancement.
• Develop and implement strategies to ensure superior client experience across all banking services.
• Collaborate with the CEO and senior leadership to develop and execute the bank's strategic vision and drive strategic alignment across the organization.
• Identify emerging trends, evaluate new technologies and determined how they can be leveraged to improve services and products.
• Translate the bank's high-level strategy into specific operational objectives.
• Participate in formulation of business expansion plans and lead due diligence projects for any potential merger or acquisition activity
• Work cross functionally to develop and maintain robust internal controls and policies to minimize operational risk and protect the bank's assets. Work closely with various departments to ensure that innovation initiatives align with the bank's overall strategy.
• Develop and manage the annual operating budget for all operational departments.
• Monitor Key Performance Indicators (KPIs) and provide regular reports to senior leadership and board of directors.
• Lead, mentor, and develop high-performing team of managers and associates by fostering a positive and accountable workplace culture.
• Remains current in assigned training and continuing education for designation retention (online, video, in-house emails, telephone seminars, etc.)
• Complies with all regulatory requirements specific to their position.
• Performs other various duties as assigned.

CONTACT WITH OTHERS - INTERNAL

CONTACT WITH OTHERS - EXTERNAL

Requirements

SKILLS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and / or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

WORKING CONDITIONS

The work environment characteristics described here are representative of those an associate encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the work environment will include :

PHYSICAL REQUIREMENTS

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the associate is regularly required to :