A company is looking for an Associate Customer Success Manager.
Key Responsibilities
Manage day-to-day customer interactions for a portfolio of accounts
Guide customers through core product workflows and support adoption of features
Review customer health dashboards and document interactions in the CRM
Qualifications
1-3 years of experience in customer success, support, or a customer-facing role
Interest in healthcare SaaS and customer outcomes
Ability to learn complex products and workflows
Bachelor's degree or equivalent experience preferred
Customer Associate • Charlotte, North Carolina, United States