Client Services Specialist

LOD Staffing has openings for CSS – Client Services Specialist.

Location : 78237.

Work Schedule : Monday – Friday / 8am – 5pm.

Rate of Pay : $21.60.

The Client Service Specialist performs clerical work of routine difficulty involving the taking of initial applications for housing, rent collection and continued occupancy for public housing developments, and re-certification of other assisted housing tenants.

Essential Duties and Responsibilities :

The position duties and responsibilities listed below describe the general nature and scope of work. Other responsibilities, duties, and skills may be required and assigned, as needed. These essential functions require presence in the workplace on a regular basis and regular attendance must be maintained.

• Conducts screening, intake and move in of applicants as per the Admissions and Continued Occupancy Policy.
• Collects and deposits funds owed by residents.
• Ensure rent payments and other charges are inputted into the computer in a timely manner, maintain records of collections, prepare reports.
• Maintains and monitors delinquent rent roll.
• Completes and tracks re-certifications on residents at the assigned developments.
• Enter accurate data into Elite software and generate reports both statistical and narrative to assigned property manager or other management.
• Completes interviews of residents and processes change of income for residents.
• Issues lease violations and monitors curb appeal for residents at the assigned developments. Prepares and processes recommendation for lease violations.
• Conducts move-in, move-out and housekeeping inspections of units.
• Completes move out of residents as per the Admissions and Continued Occupancy Policy (ACOP).and SOPs. Maintain a working knowledge of Housing Authority policy and procedures to assure residents have a clear understanding of changes that may affect their residency.
• Facilitates resident meetings Ensure time is entered daily.
• Prepares Reasonable Accommodations for approval and / or denial.
• Performs other duties as assigned.

Minimum Qualifications :

Preferred Qualification :

Working Environment :

Physical and Mental Requirements :

Company Description :

Labor On Demand, Inc. d.b.a. LOD Staffing is a knowledgeable and passionate employment agency servicing the Austin and San Antonio metropolitan area. For nearly two decades, we have strived to bring the right people together with the right jobs. Whether it is an opportunity for a new career, seasonal work, or a part-time gig to provide extra income, we take extraordinary pride in matching you with a position that satisfies your employment needs. Join our team today and let us help you find your next exciting career opportunity. We look forward to meeting you!

EEO Statement :

Employees of Labor on Demand Inc. are protected by federal laws, Presidential Executive Orders, and other laws designed to protect employees from discrimination on the basis of race, religion, color, sex (including pregnancy and gender identity), sexual orientation, parental status, national origin, age, disability, family medical history or genetic information, political affiliation, military service, or any other non-merit-based factor. These protections extend to all management practices and decisions, including recruitment and hiring practices, appraisal systems, promotions, and training and career development programs.

Employees of Labor on Demand Inc. are also protected against retaliation. Consistent with federal laws, acts of retaliation against an employee who engages in a protected activity whistle blowing, or the exercise of any appeal or grievance right provided by law will not be tolerated. Managers and supervisors of Labor on Demand Inc. are also reminded of their responsibility to prevent, document, and promptly correct harassing conduct in the workplace.

About LOD Staffing :

Labor On Demand, Inc. is a knowledgeable and passionate employment agency based in San Antonio, Texas. For nearly two decades, we have strived to bring the right people together with the right jobs. Whether it is an opportunity to a new career, seasonal work, or a part-time gig to provide extra income, we take great pride in matching you with a position that satisfies your employment needs. Join our team today, and let us help you find your next exciting career opportunity. We look forward to meeting you!