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Director, Community & Event Experience-Hospitality Design Group
Director, Community & Event Experience-Hospitality Design GroupEMERALDX, Inc • Alpharetta, GA, US
Director, Community & Event Experience-Hospitality Design Group

Director, Community & Event Experience-Hospitality Design Group

EMERALDX, Inc • Alpharetta, GA, US
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  • [job_card.full_time]
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Job Description

Job Description

Emerald is seeking a Director, Community & Event Experience to elevate and expand the Hospitality Design brand, including the flagship HD Expo + Conference and related executive-level events. The Director, Community & Event Experience, will lead efforts to create a cohesive, innovative, and impactful brand experience across live events and year-round engagement initiatives.

This highly collaborative role blends creativity, strategy, and leadership. The Director will work closely with marketing, content, operations, and sales teams to design experiences that inspire, educate, and connect the hospitality design community. The ideal candidate is a visionary thinker who combines an understanding of brand storytelling, event design, and audience engagement with data-driven decision-making to deliver measurable impact and exceptional customer satisfaction.

Key Responsibilities

Strategic Brand Leadership

  • Partner with the VP / Brand Director to develop and execute the long-term brand experience strategy for the Hospitality Design portfolio.
  • Ensure that all live event experiences—reflect a unified and compelling brand identity.
  • Identify opportunities to evolve and expand the brand’s reach through new experiences, partnerships, and content-driven initiatives.
  • Collaborate with internal stakeholders to align the event experience with Emerald’s broader brand and business objectives.

Event Experience & Innovation

  • Lead the creative vision for the hospitality design executive events, ensuring each element enhances attendees and sponsor collaboration and engagement
  • Through live events, develop and implement new activations, curated experiences, and design-forward environments that strengthen the brand’s leadership position in the hospitality design industry.
  • Oversee post-event evaluations to measure impact and identify areas for improvement based on data and attendee feedback.
  • Collaborate with external partners, agencies, and designers to bring the brand’s events vision to life.
  • Audience Engagement & Partnerships

  • Work cross-functionally with marketing, content, and operations to deliver exceptional year-round engagement programs that also fosters participation in our flagship tradefairs.
  • Cultivate relationships with key leaders, designers, and influencers within the hospitality design community.
  • Partner with content and marketing teams to develop strategies that attract new audiences and deepen engagement among existing communities.
  • Support strategic sponsorship and partnership initiatives that enhance the attendee and exhibitor experience while driving revenue growth.
  • Leadership & Collaboration

  • Support internal brand experience initiatives, encouraging collaboration and creativity across teams.
  • Serve as a thought partner to the Brand Director and senior leadership on event innovation, audience development, and industry trends.
  • Foster a culture of excellence, inclusivity, and innovation across all brand touchpoints.
  • Qualifications & Skills

  • 5+ years of experience in event management, community building, event sponsorship development; hospitality, design, or creative industries preferred.
  • Proven ability to translate brand strategy into immersive live experiences.
  • Strong leadership and cross-functional collaboration skills.
  • Exceptional project management abilities with attention to detail and deadlines.
  • Demonstrated success in building partnerships and relationships within creative or B2B communities.
  • Data-driven mindset with the ability to measure and communicate impact.
  • Excellent communication, presentation, and storytelling skills.
  • A passion for design, creativity, and community engagement.
  • ABOUT EMERALD

    Emerald’s talented and experienced teams grow our customers’ businesses 365 days a year with products that create connections, deliver content, and drive commerce. We produce over 140 annual events, create and deliver content through print and digital channels, and power commerce through our seamlessly integrated in-person and digital platforms and channels. For more information, please visit http : / / www.emeraldx.com

    At Emerald, we strive to foster a diverse and inclusive community. We actively recruit and champion candidates who bring new perspectives from varied professional backgrounds and experiences, and we are intentional about ensuring a positive hiring experience for everyone. Our job postings don’t contain experience inflation, and most don’t require college degrees. Instead, they’re crafted to focus on outcomes and transferable experiences that are assessed in a structured interview process carried out by trained hiring teams.

    COMPENSATION & BENEFITS

    Target Compensation : $85,000-95,000 (Bonus Eligible)

    Please note that this range reflects a reasonable estimate of the target compensation for this position. This range may ultimately vary based on a candidate’s qualifications and may be higher where required by applicable law.

    We offer a competitive benefits package designed to strengthen our employees’ physical and mental health, including unlimited vacation for exempt employees, flexible working locations, 401(k) plan with a company match, medical / dental / vision coverage with inclusive provisions including transgender services and fertility benefits, parental and caregiver leave, dependent, commuter and FSA benefits, professional development programs like Toastmasters, and mental wellness tools such as weekly guided meditation programs.

    If you need accommodation in our application process or have questions about our posted salary range, please email our Talent Acquisition team at Careers@EmeraldX. com.

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    Community Director • Alpharetta, GA, US

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