Housewares - Clerk

Who Is Lazy Acres Natural Market?

At Lazy Acres Natural Market, we believe in a natural approach to optimal health and wellness. From organic and seasonal produce and products steeped in tradition, to functional supplements and body care, we are here to support you in mind, body and soul.

Our friendly, informative, and passionate team members remain committed to providing exceptional service and wellness tips with our community; and accommodating the needs of our guests. We continue to live by the closely held belief that our collective actions can and will contribute to a healthier planet.

We’re committed to creating an environment that will attract the most passionate and enthusiastic people in our field. We’re always on the lookout for people inspired by health, wellness, and eating clean and strive for excellent customer service. Our Leadership is dedicated to fostering a diverse and inclusive work environment, offering opportunities for professional growth, education, and community involvement.

Ingredients You'll Bring to the Table

You love food and have the ability to create an experience that is beyond the everyday. You have a positive attitude and work well in a team environment. You can connect with people and reach a level of hospitality that exceeds guests' expectation. You are warm, outgoing, authentically amazing and want to be inspired, challenged and proud of where you work, You embody a spirit of entrepreneurship and mutual respect. You approach every situation with a YES! attitude and seek to find a solution to all opportunities that arise.

What Will Be On Your Plate?

Job Title: Housewares Clerk

Department: Housewares

Reports To: Housewares & Floral Manager

FLSA Status: Nonexempt

Summary

This is a sales-oriented position with a creative approach. The Housewares Clerk must have strong communication skills; an outgoing & friendly personality; enjoy direct contact with customers and possess the creative ability to design and create gift baskets and display merchandise. They must understand the sense of urgency to complete projects & meet deadlines according to business needs while maintaining a positive shopping experience for the customer.

Essential Duties and Responsibilities

Assist & educate customers on merchandise sold in the Housewares Department. Receive, price & display merchandise. Create, design, and sell gift baskets. The Housewares Clerk performs the following duties (other duties may be assigned):

• Must be knowledgeable of merchandise sold in the Housewares Department to educate customers on functions and use of merchandise.
• Receives merchandise and verifies against purchase order. Reports/documents damaged & shorted merchandise following company procedures.
• Prices merchandise according to handheld scanner and verifies price against purchase order. Reports/documents price discrepancies and “not on file” items.
• Displays and arranges merchandise on shelves, counters, or tables to promote sales.
• Changes and/or moves displays to keep merchandise fresh and appealing to the customer.
• Cleans merchandise, shelves, counters, and tables.
• Obtains merchandise requested by customers or receives merchandise selected by customers.
• Operates a cash register following established policies and procedures.
• Responsible for the accurate recording of customer transactions, including the acceptance of payment in accordance with Bristol Farms Lazy Acres cash register procedures.
• Responsible for accurate balancing of cash register.
• Assists with the maintenance of inventory control especially for theft, shrinkage, and storage.
• Prepares stock for inventory.
• Takes customers’ orders for gift baskets or any other special order in the Housewares Department.
• Creates custom gift baskets following customer’s specifications.
• Required to make bows for Gift Baskets by hand.
• Obtains all items required to create gift basket; transfers merchandise used from other departments; completes appropriate paperwork.
• Ensures custom Gift Basket is accurately priced in accordance to Bristol Farms Lazy Acres specified guidelines.
• Follows safety work standards and reports any safety hazards to Housewares & Floral Manager and/or Store Director. Uses proper lifting techniques.
• Serves customers with a smile and willing attitude. Assures high sales through establishing relationships with customers to ensure repeat business.
• Handles all customer complaints in such a manner to assure repeat business no matter the complaint. Contacts Store Director when necessary.
• Availability requirements include; but not limited to days, evenings, weekends, holidays & occasional overnight.
• Follows the employee handbook at all times, especially on service standards and appearance.
• At all times, meets and exceeds Bristol Farms Lazy Acres standards in design, customer service, quality, and cleanliness.

Customer Service Skills

Housewares Clerks are expected to provide customer service that is extra ordinary and exceeds the expectations of our customers. They are required to follow established policies and guidelines that go beyond simply smiling and greeting customers. Going above and beyond encompasses attitudes, respect, and flexibility. Housewares Clerks are expected to have a positive “can-do” attitude; to treat others with respect; and easily adjust to changes in the workplace.

Education and/or Experience

High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.

Language Skills

Ability to read and interpret documents such as safety rules, memos, operating and maintenance instructions, and procedure manuals.

Knowledge Of English

This is a customer service driven position. The candidate must have the ability to speak, read and understand English

Mathematical Skills

Ability to add, subtract, multiply, and divide using whole numbers, common fractions, and decimals.

Reasoning Ability

Ability to apply common sense and understanding in written, oral, or diagram form.

Physical Demands

While performing the duties of this job, the employee is regularly required to stand for long periods of time; walk; frequent use of hands, hands to finger; handle, or feel objects, tools, or controls; talk or hear; and taste or smell. The employee frequently is required to reach with hands and arms. The employee is occasionally required to climb or balance and stoop, kneel, crouch, or crawl. The employee must frequently lift and /or move up to 25 pounds, occasionally lift and/or move up to 75 pounds. Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

Work Environment

The noise level in the work environment is usually moderate.

Why You’ll Love Working at Lazy Acres Natural Market

• Amazing earning potential, paid weekly!
• A values-based culture that will engage and empower your growth and development
• A strong training program that will build your restaurant and guest service skills
• Opportunity for growth within our family of brands
• Benefits available – Including medical, dental, vision, and 401K
• Numerous scholarship opportunities available to full & part time team members
• 20% discount at all Bristol Farms and Lazy Acres locations
• $60 credit to Shoes for Crews every 6 months of employment

Other details

• Job Family BFLA Clerk
• Pay Type Hourly
• Min Hiring Rate $16.78
• Max Hiring Rate $20.00