Associate Director of Outpatient & Prevention Program Operations

Associate Director of Outpatient & Prevention Program Operations

Horizon Services, Inc. (HSI) is a nonprofit established in 1974 that offers addiction treatment with the goal of reducing substance use and mental health related challenges for people from all walks of life, including those from some of the most disenfranchised and marginalized communities. We practice our values of Integrity, Respect, Professionalism, and Compassion to provide youth prevention, youth and adult outpatient, sobering programs, withdrawal management, and co-occurring capable residential programs to support the well-being of women, men, youth, LGBTQIA+, and BIPOC clients to live healthy, fulfilling and constructive lives. HSI is an inclusive workplace and a learning community where our collective experiences enrich each other's growth.

The Associate Director of Outpatient & Prevention Programs (ADOPPO) position is instrumental in taking assigned service lines to new heights by improving quality of service delivery, integrating other HSI subject matter experts such as Clinical & Medical specialists, and expanding services to serve new market segments and / or regions in accordance with the agency's strategic plan. Associate Director positions exemplify outstanding leadership skills with high emotional IQ in such a way that they serve as cross-functional bridges throughout the Horizon family of programs. The ADOPPO leverages lead staff members as 'extenders' in order to run a quality series of service lines which operate in alignment with agency policy, state regulation and licensing requirements; but is the ultimate directly responsible individual when it comes to the overall successful sustainability of the operation and has an ultimate end-goal of delivering a quality product to Horizon's valued client-base.

As a key member of the executive leadership team (ELT), the CSSO focuses on the following key performance areas :

• Ensures performance monitoring of all direct service staff by engaging in weekly auditing workload to ensure full staff caseload to meet productivity requirements per fee-for-service program structure
• Ensures contract deliverables are fulfilled by designing and supporting the implementation of program curriculum in all Project Eden centers (i.e., Lambda, group counseling, school and community-based classroom prevention).
• Monitors quality of curriculum implementation by engaging in weekly site visits
• Fluent in school based contractual language and deliverables
• Fluent in Quality Assurance oversight principles including billing codes, fee-for-service reimbursement within Medi-Cal system of care
• Works in collaboration with CPO in contract negotiation with key stakeholders such as County Officials, School Based program leads and Community based programs
• Embodying exceptional communication : This role requires that the ADOPPO models the ability to develop, implement and manage growing programs in collaboration with multiple counties and with discussion and accountability to the CPO, along with the broader executive leadership team (ELT).
• Proactive improvement of program structure, including curriculum and staff training through the leveraging of subject matter experts such as the Associate Director of Clinical Services (ADCS) and the Director of Outreach & Development
• Embodying high-level leadership acumen throughout the agency & with stakeholders, serving as a mentor for all program managers throughout the Horizon family of programs.

In this role, you'll make a difference in the lives of people with substance abuse challenges, and often with co-occurring conditions. You'll use and grow your skills in compassionate care, crisis intervention and de-escalation, in a supportive and inclusive work environment. You'll have the opportunity to provide our community with substance abuse treatment to help people who are just discovering possibilities in their journey, going from a place of hopelessness to a place where they are valued and have the potential for a better life.

Responsibilities :

Accountabilities :

Service Line Growth & Development :

Fiscal Oversight & Growth :

Personnel Recruitment & Management :