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Entry Level Customer Service Rep
Entry Level Customer Service RepSmart Stack Impact • Greensboro, NC, US
Entry Level Customer Service Rep

Entry Level Customer Service Rep

Smart Stack Impact • Greensboro, NC, US
[job_card.30_days_ago]
[job_preview.job_type]
  • [job_card.full_time]
[job_card.job_description]

Job Description

Job Description

Description

Job Overview :    Smart Stack Impact is seeking a dedicated Customer Service Representative to join our team. This role involves providing exceptional customer support, managing inquiries, and ensuring customer satisfaction.

Location : Greensboro, NC

On site job

Salary Range :

$38.500- $49.500 yearly

Key Responsibilities

  • Handle customer inquiries via phone, email, and chat
  • Resolve customer issues and escalate when necessary
  • Maintain customer records and update account information
  • Provide product and service information to customers
  • Assist with order processing and tracking

Skills, Knowledge and Expertise

  • High school diploma or equivalent; Associate’s or Bachelor’s degree preferred
  • Strong communication and problem-solving skills
  • Proficiency in customer service software
  • Ability to work in a fast-paced environment
  • Benefits

  • Competitive salary range : $38.500- $49.500 yearly
  • Health, dental, and vision insurance
  • 401(k) with company match
  • Paid time off and holidays
  • Professional development opportunities
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