Entry Level Customer Service RepSmart Stack Impact • Greensboro, NC, US
Entry Level Customer Service Rep
Smart Stack Impact • Greensboro, NC, US
[job_card.30_days_ago]
[job_preview.job_type]
- [job_card.full_time]
[job_card.job_description]
Job Description
Job Description
Description
Job Overview: Smart Stack Impact is seeking a dedicated Customer Service Representative to join our team. This role involves providing exceptional customer support, managing inquiries, and ensuring customer satisfaction.
Key Responsibilities
Skills, Knowledge and Expertise
Benefits
Job Overview: Smart Stack Impact is seeking a dedicated Customer Service Representative to join our team. This role involves providing exceptional customer support, managing inquiries, and ensuring customer satisfaction.
Location: Greensboro, NC
On site job
Salary Range:
$38.500- $49.500 yearly
On site job
Salary Range:
$38.500- $49.500 yearly
Key Responsibilities
- Handle customer inquiries via phone, email, and chat
- Resolve customer issues and escalate when necessary
- Maintain customer records and update account information
- Provide product and service information to customers
- Assist with order processing and tracking
Skills, Knowledge and Expertise
- High school diploma or equivalent; Associate’s or Bachelor’s degree preferred
- Strong communication and problem-solving skills
- Proficiency in customer service software
- Ability to work in a fast-paced environment
Benefits
- Competitive salary range: $38.500- $49.500 yearly
- Health, dental, and vision insurance
- 401(k) with company match
- Paid time off and holidays
- Professional development opportunities
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