Banquet Server - Full & part-time

Overview

Serve guests in a professional, efficient and courteous manner. Prepares specified areas for food and beverage service according to company standards, including, but not limited to, guest rooms, conference rooms, buffets, & dining rooms, in an agreed upon time frame.

ESSENTIAL JOB FUNCTIONS

Maintains general knowledge of:

• Menu
• Wine List
• All hotel facilities/services, enabling server to respond to guest inquiries appropriately.
• Provide the absolute highest quality of food, beverage, atmosphere and service.
• Quickly address, resolve and report any complaints or negatives situations so guests involved will leave having a positive experience overall and will return again.
• Complete side work promptly and in accordance to standards
• Promote and maintain strong lines of communication and teamwork between the dining room and kitchen, and all other departments as they interact with Food and Beverage.
• Maintains a high standard of personal hygiene and appearance in accordance with our Dress Code Standards for uniformed associates.
• Assists other associates with their job functions to ensure optimum service to guests.
• Fosters and promotes a cooperative working climate, maximizing productivity and employee morale.
• Performs all job functions, special projects, and tasks as assigned.

Qualifications

• Excellent customer service skills.
• Being able to stand for long periods of time and working longer shifts depending on the event requirements.
• Able to lift 35 lbs. plus.
• Pleasant and helpful personality.
• Experience in Luxury hotels