Dispute Analyst

A company is looking for a Dispute Analyst who will handle incoming dispute claims and first payment defaults.

Key Responsibilities

Intake, analyze, and research dispute claims while ensuring compliance with regulations

Professionally communicate with clients and partners throughout the dispute process

Research the validity of disputes and assist in contacting past due customers for resolution

Required Qualifications

Associate degree in business, finance, communication, marketing, or related field, or 1 year of experience in a related field

Ability to read and interpret documents such as safety rules and procedure manuals

Knowledge of word processing, spreadsheet, and internet software

Ability to apply common sense understanding to carry out detailed instructions

Ability to deal with problems involving concrete variables in standardized situations